The public, the pandemic, and the public service: The case of Alberta

Abstract

Public servants play a vital role as intermediaries between policymakers and the public, offering expert advice on public policy and implementing ministerial decisions for the common good. Given that most Canadians interact with non‐partisan, professional bureaucrats, public sentiment towards public servants becomes a crucial indicator of the health of the country's democracy. Trust levels serve as a barometer: high trust aligns with a well‐functioning system, while low trust may challenge government legitimacy and its ability to fulfill democratic mandates. This study explores confidence levels in the public service in Alberta amid the COVID‐19 pandemic, using data from the April 2022 Viewpoint Alberta survey. Our findings illuminate diverse attitudes towards public servants amidst significant social, economic, and political upheaval.