The Pyramid Model

Abstract

IT has been and is expected to be the main driver of productivity in the coming years. However, many companies are struggling to take advantage of the opportunities it provides. By building on resource-based view of the firm, dynamic capabilities framework, systems thinking, and two well established conceptualizations of an organization, in this article the ‘pyramid model' to conceptualize an organizational capability is suggested. The model provides a foundation for business need-driven IT investment design. It is applicable for all types of organizational capabilities at any level of an organization. The ‘pyramid model' is demonstrated with a case example. It is expected to be highly valuable in practice helping to design and justify investments to meet the business needs and to drive productivity.

Analysis of the Benefits of SAP S/4 HANA Cloud IT/Is Investment in the Case of PT XYZ

“…Information technology significantly impacts various sectors; with existing progress, the technology requires every agency or company to keep going and innovate so they can compete [1]. It is also felt in the telecommunication industry, where competition between industry telecommunication and information system (IT/IS) increase service and speediness in an operating company and service to consumers [2].…”