Critical Perspectives on Work and Employment in Globalizing India 2017
DOI: 10.1007/978-981-10-3491-6_4
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“The Recession Has Passed but the Effects Are Still with Us”: Employment, Work Organization and Employee Experiences of Work in Post-crisis Indian BPO

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Cited by 2 publications
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“…Chandrima Roy, who is an associate editor of Global Political Economy, comes from the work and employment research tradition in a Business School context. Roy is currently researching technological innovations and changes in the global sourcing industry and how these in turn shape organisational processes and practices that have significant impact on workplace productivity and employees' way of working and their experiences of work in the Indian Business Process Industry (Roy et al, 2017). Building on concepts of network theory and the labour process, Roy focuses on the impact of global outsourcing on work and employment at the service node of the transnational service value chain.…”
mentioning
confidence: 99%
“…Chandrima Roy, who is an associate editor of Global Political Economy, comes from the work and employment research tradition in a Business School context. Roy is currently researching technological innovations and changes in the global sourcing industry and how these in turn shape organisational processes and practices that have significant impact on workplace productivity and employees' way of working and their experiences of work in the Indian Business Process Industry (Roy et al, 2017). Building on concepts of network theory and the labour process, Roy focuses on the impact of global outsourcing on work and employment at the service node of the transnational service value chain.…”
mentioning
confidence: 99%