The relationship between supply environment, supply chain integration and operational performance: The role of business process in curbing opportunistic behaviour.

Wong, Wai Peng; Sinnandavar, Chandra Mohan; Soh, Keng Lin

doi:10.1016/j.ijpe.2020.107966

Cited by 40 publications

(35 citation statements)

References 60 publications

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“…Supply chain integration can be a process integration between suppliers, manufacturers, distributors, and customers to benefit supply chain partnership [11,[28][29][30][31]. The demand for finished products that increase substantially and suddenly from customers affects its production planning, which is increasingly complicated in fulfilling customer demand [32].…”

Section: Supply Chain Management (Scm) Integrationmentioning

confidence: 99%

“…This operation is monitored regularly to determine how the company's operating results are progressing. Operational efficiency is focused on the company to maximize production output by minimizing the use of internal company resources [30].…”

Section: Business Performancementioning

confidence: 99%

“…Supply chain integration consisting of supplier integration, internal integration, and customer integration directly impacts supply chain flexibility in the manufacturing and services industry in Malaysia [23]. Sharing information with partners in supply chain management as a form of integration helps companies improve company efficiency and cash flow as a form of operational performance [27,30]. Supply chain integration integrates internal and external systems to enhance fast-moving consumer goods' business performance (FMCG).…”

Section: Supply Chain Management Integration and The Supply Chain Flexibilitymentioning

confidence: 99%

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Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era

2021

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The COVID-19 pandemic has brought about a sudden change from normal conditions to disruption conditions, and industrial sectors have experienced eroded growth. In particular, the manufacturing industry experienced a slowdown due to the sudden disruption in supply and demand. This situation stimulates the manufacturing industry to recover from this current challenging disruption. This study investigates the impact of supply chain integration on business performance through supply chain resilience, supply chain flexibility, and innovation system in Indonesia’s manufacturing companies. Data collection has obtained as many as 470 questionnaires considered valid for further analysis. Data analysis used the partial least square (PLS) technique using smartPLS software version 3.0. The results show that supply chain integration affects innovation system, supply chain flexibility, and supply chain resilience because of its ability to share complete product information and share production planning. Innovation systems and supply chain flexibility enhance supply chain resilience through the ability to deal with sudden changes in customer demand and production problems. Supply chain integration improves business performance through innovation, supply chain flexibility, and supply chain resilience in the COVID-19 era. This research could be the best practice for managers in restoring manufacturing performance quickly. This study also contributes to the current research in supply chain management.

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Section: Supply Chain Management (Scm) Integrationmentioning

confidence: 99%

Section: Business Performancementioning

confidence: 99%

Section: Supply Chain Management Integration and The Supply Chain Flexibilitymentioning

confidence: 99%

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Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era

2021

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“…Second, in response to recent calls of curbing opportunistic behavior in supply chains (Wong et al, 2020), we examine the moderating effects of contractual control and relational norms on the inverted U-shaped link between GCI and opportunistic behavior. This study uncovers the conditions under which the curvilinear effects of GCI on opportunistic behavior become more weaken.…”

Section: Discussionmentioning

confidence: 99%

“…GCI is likely to bring several risks to partners, among which is the threat of opportunistic behavior of partners (Williamson, 1985;Zhao et al, 2015). Opportunistic behavior of supply chain partners can lead to resource wastage, decrease the willingness to establish long-term relationships and damage benefits of the whole supply chain (Wong et al, 2020). For example, the focal firm's customers may withhold information, fail to deliver promise and shirk responsibilities to enhance its own interests (Lui et al, 2009).…”

Section: Green Customer Integration and Opportunistic Behaviormentioning

confidence: 99%

Too much is not always good: the inverted U-shaped link between green customer integration and opportunistic behavior

Shi

Feng

2021

APJML

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PurposeThe purpose of this study is to explore the inverted U-shaped relationship between green customer integration (GCI) and opportunistic behavior, as well as the moderating effects of contractual control and relational norms.Design/methodology/approachThe authors conducted hierarchical regression analysis using two-waved data from 206 Chinese manufacturing firms to test hypotheses.FindingsThe authors found that GCI has an inverted U-shaped effect on opportunistic behavior. Furthermore, both contractual control and relational norms negatively moderate the inverted U-shaped relationship between GCI and opportunistic behavior.Originality/valueThis study uncovers an inverted U-shaped link between GCI and opportunistic behavior by combining transaction cost economics and social exchange theory. Furthermore, this study reveals contractual control and relational norms can be deemed as two boundary conditions affecting the inverted U-shaped GCI–opportunistic behavior relationship. This study also offers managerial implications for firms curbing opportunistic behavior that may result from GCI.

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A Systematic Literature Review of Supply Chain Integration

Shou

Kang

Park

2022

Supply Chain Integration for Sustainable Advantages

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The relationship between supply environment, supply chain integration and operational performance: The role of business process in curbing opportunistic behaviour.

Cited by 40 publications

References 60 publications

Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era

Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era

Too much is not always good: the inverted U-shaped link between green customer integration and opportunistic behavior

A Systematic Literature Review of Supply Chain Integration

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