The Relationships between Corporate Social Responsibility and Customer Satisfaction in Taiwan Farmer Association

Tong, Canon; Wong, Anthony; Hsiang, Libby Chien Lu Lin

doi:10.9734/jemt/2017/34279

Cited by 3 publications

(2 citation statements)

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“…Using an in-depth analysis of the business impact and what makes a difference, the study reached a point where a consumer appears to be the most significant influencer on CSR performance in these companies. Tong et al (2017) examined the impact of corporate social responsibility on customer satisfaction for farmers' association credit divisions (FACDs) in Taiwan. They found a strong relationship between CSR adoption and customer satisfaction (Tong et al, 2017).…”

Section: Literature Review and Hypothesismentioning

confidence: 99%

“…Tong et al (2017) examined the impact of corporate social responsibility on customer satisfaction for farmers' association credit divisions (FACDs) in Taiwan. They found a strong relationship between CSR adoption and customer satisfaction (Tong et al, 2017). Despite being a trendy concept, CSR is still very complex and makes it challenging to achieve the desired result.…”

Section: Literature Review and Hypothesismentioning

confidence: 99%

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Sustainability awareness in society and its impact on the level of responsible business adoption in the business sector of Dubai

Eltoum¹,

Yatiban²,

Omar³

et al. 2022

Problems and Perspectives in Management

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The private sector is assisting in sustainable development because of the enormous development and rise in commercial and industrial revolutions. However, corporate social responsibility is declining despite this development for several reasons. Among others, they include a lack of belief on the part of owners or boards of directors in the sustainability idea and the prohibitively expensive nature of some technologies. This study aims to examine how community members’ awareness relates to the amount of commitment of businesses in Dubai. In order to investigate the association between two variables, this study used a mixed methods approach that included both interviews and a general questionnaire with several questions. A sample of 314 members of the Dubai community was selected via an electronic platform to collect the data. Descriptive analysis, regression analysis, and pertinent correlations were used to process the data. The findings of this study were encouraging regarding the strength of the link between a person’s social consciousness and their level of commitment to businesses and organizations operating in the exact United Arab Emirates community. Further studies can investigate additional influential factors. The conclusions of this paper may serve as valuable tools for pressuring businesses to increase their effectiveness and efficiency to forge a genuine societal commitment to sustainability. AcknowledgmentFinancial assistance provided by the RIMC (14802) of University Utara Malaysia is gratefully acknowledged.

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Section: Literature Review and Hypothesismentioning

confidence: 99%

Section: Literature Review and Hypothesismentioning

confidence: 99%

Sustainability awareness in society and its impact on the level of responsible business adoption in the business sector of Dubai

Eltoum¹,

Yatiban²,

Omar³

et al. 2022

Problems and Perspectives in Management

View full text Add to dashboard Cite

show abstract

Societal sustainability consciousness and its influence on corporate responsibility uptake in Jordan’s business sector

Mansour,

Al-Ma’aitah,

Deek

et al. 2024

Discov Sustain

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The involvement of the private sector in fostering sustainable development is propelled by significant advancements in commercial and industrial spheres. However, despite these advancements, there is a noticeable decline in corporate social responsibility, attributed to various factors such as scepticism among owners or board members regarding sustainability concepts and the perceived high costs associated with adopting sustainable technologies. This paper endeavours to investigate the relationship between community responsiveness and the extent of businesses’ commitment to sustainability in the context of Jordan. Utilizing a mixed methods approach comprising interviews and a comprehensive questionnaire, data was collected from a sample of two hundred and ten members of the Jordan community through an online platform. The collected data underwent rigorous analysis including descriptive and regression analyses as well as relevant correlations. Encouragingly, the findings of this study reveal a robust association between individuals’ social consciousness and their support for businesses and organizations operating within the Jordan community. Future research endeavours could further explore additional influential factors. The conclusions drawn from this research hold potential significance as they may provide valuable insights for incentivizing businesses to enhance their effectiveness and efficiency in cultivating a genuine societal commitment to sustainability, thereby contributing to scholarly discourse on the subject.

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Societal Sustainability Consciousness and Its Influence on Corporate Responsibility Uptake in Jordan's Business Sector

Mansour,

Al-Ma'aitah,

Deek

et al. 2024

Preprint

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The involvement of the private sector in fostering sustainable development is propelled by significant advancements in commercial and industrial spheres. However, despite these advancements, there is a noticeable decline in corporate social responsibility, attributed to various factors such as scepticism among owners or board members regarding sustainability concepts and the perceived high costs associated with adopting sustainable technologies. This paper endeavours to investigate the relationship between community responsiveness and the extent of businesses' commitment to sustainability in the context of Jordan. Utilizing a mixed methods approach comprising interviews and a comprehensive questionnaire, data was collected from a sample of two hundred and ten (210) members of the Jordan community through an online platform. The collected data underwent rigorous analysis including descriptive and regression analyses as well as relevant correlations. Encouragingly, the findings of this study reveal a robust association between individuals' social consciousness and their support for businesses and organizations operating within the Jordan community. Future research endeavours could further explore additional influential factors. The conclusions drawn from this research hold potential significance as they may provide valuable insights for incentivizing businesses to enhance their effectiveness and efficiency in cultivating a genuine societal commitment to sustainability, thereby contributing to scholarly discourse on the subject. JEL Classification: M14, M21

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The Relationships between Corporate Social Responsibility and Customer Satisfaction in Taiwan Farmer Association

Cited by 3 publications

References 0 publications

Sustainability awareness in society and its impact on the level of responsible business adoption in the business sector of Dubai

Sustainability awareness in society and its impact on the level of responsible business adoption in the business sector of Dubai

Societal sustainability consciousness and its influence on corporate responsibility uptake in Jordan’s business sector

Societal Sustainability Consciousness and Its Influence on Corporate Responsibility Uptake in Jordan's Business Sector

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