The role of commitment on the effect of public workers’ OCBO on in-role performance

Abstract

Public workers have requirement and characteristics of public jobs are differed from the private ones. It is likely to be more related on political issues. They have to adjust their work orientations in different regimes obligations. They will play different behaviors and attitudes on their jobs. Hence it is important to investigate the effect of their behavior on their attitudes. The services theory could make more academic alternative to solve the problems of the complex service of public workes. OCBO is suggested to be represented to the service theory. However, stronger worker-institution attachment are able to achieve higher work performance. Accordinglythis study is aimed to explore the various roles of commitment on the effect of Organizational citizenship behavior-organization (OCBO) on Public Workers' in-role performance. The commitment of public workers is investigated as the mediation of the effect of Organizational citizenship behavior-organization (OCBO) on Public Workers' in-role performance.University staffs are employed to this research. The findings show that OCBO is significantly has an effect on their performance. The Affective, normative and continuance commitment have different roles on the effect of OCBO on inrole performance. The emotional attachment plays a significant role on OCBO rather than feeling of obligation to create stronger effect of OCBO on in-role performance. Public workers are likely to show their emotional attachment at work rather than their feeling of obligation. The high political issues are more regarded as an investment orientation rather the feeling obligation to the regime. The feeling obligation is accepted when investment orientation and emotion attachment is reached. The implications and future research are discussed.

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