The search for a civic commons online: an assessment of existing BBC Online policy

Ramsey, Phil

doi:10.1177/0163443713495079

Cited by 6 publications

(4 citation statements)

References 21 publications

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“…The transition from the traditional Public Service Broadcasting (PSB) to a new model that is up to the challenges of a constantly changing media environment has not been typically smooth (Horowitz, 2015). As some media scholars have suggested, it can be described as an ongoing process (Donders, 2021;Ramsey, 2018aRamsey, , 2018b. From a theoretical perspective, though the term Public Service Media (PSM) is widely accepted, what it encompasses is still under debate.…”

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confidence: 99%

Public service media for better democracies: Testing the role of perceptual and structural variables in shaping citizens’ evaluations of public television

Rueda

Goyanes

2022

Journalism

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As PSM change and adapt –with variable outcomes– to a digital and multiplatform environment, their roles and functions are overly under severe scrutiny. The normative expectations of PSM and their performance have been extensively discussed from a theoretical and regulatory approach, but studies from an audience perspective are still rather scarce. If PSM's primary stakeholder is to be considered the citizenship it serves, it is, therefore, vital to understand what is valuable to society and how citizens assess PSM's performance. Drawing upon representative survey data from Spain (N = 1717), this study examines the role played by structural and perceptual variables in accounting for the citizen's assessment of the national public broadcaster (TVE), considering six roles: watchdog, analysis, mobilization, public forum, social empathy, and information. Findings first indicate that perceptions of independence and citizens' evaluation of TVE's journalists are positively associated with all dimensions of TVE evaluations. However, when exploring the role of political knowledge, results indicate a negative association with some of PSM's most critical functions. All in all, our research illustrates that, despite all the changes in the media landscape, when it comes to delivering the news, citizens seem to stick to values traditionally associated with PSM: independent and qualified journalism trained for and committed to the public service of delivering accurate and unbiased information.

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confidence: 99%

Public service media for better democracies: Testing the role of perceptual and structural variables in shaping citizens’ evaluations of public television

Rueda

Goyanes

2022

Journalism

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“…Such efforts, for instance, have seen PSM use social media platforms to reach younger audiences (see, e.g., Lowe & Maijanen, 2019;Stollfuß, 2019). The interactive affordances of digital technologies can be leveraged by PSM to promote user participation, co-creation, and foster meaningful dialogue (see, e.g., Enli, 2008;Moe, 2008;Ramsey, 2013;Debrett, 2014;Vanhaeght, 2019). PSM can also use new technologies to better connect with different segments of the public through personalisation (Van den Bulck & Moe, 2018;Hildén, 2021).…”

Section: Psm: From Epistemic Rights To Epistemic Justicementioning

confidence: 99%

Public Service Media: From Epistemic Rights to Epistemic Justice

Michalis,

D’Arma

2024

Global Transformations in Media and Communication Research - A Palgrave and IAMCR Series

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Growing concerns in recent years over threats to the foundations of democratic societies posed by misinformation, hate speech, and other problems associated with digital communications have led to renewed calls for greater protection of epistemic rights within policy, advocacy, and academic fora. Institutionally mandated to promote citizenship, Public Service Media (PSM) organisations have an important role to play in supporting epistemic rights. We suggest four main conditions are required for this and in doing so we introduce the concept of epistemic injustice as a key to understanding the role of PSM. First, PSM are premised upon strong political commitment. At a time when this political commitment is dwindling, it is imperative that civil society, academia, and international organisations continue to make the case for PSM strong. Second, we argue that PSM need to evolve with the times and be allowed to use new transmission means, build new platforms, and innovate. Third, we argue that PSM have to move beyond supporting epistemic rights, as they have traditionally been bestowed, and contribute to epistemic justice, by questioning the existing power structures of knowledge. Finally, PSM need to work together with other educational and cultural institutions towards the creation of an epistemic commons, countering the privatisation of communitive spaces and striving to make knowledge accessible to all.

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“…The targeted content strategies, fragmentation, and filter bubbles this led to have complicated dialogue between different societal groups. As a result, public broadcaster's integrative function and their classical remit to foster social cohesion-whether or not it was through means of audience participation-has increasingly been challenged (Ramsey, 2013;Iosifidis, 2011). Considering audience research to address these questions, media users are increasingly valuing the concept of autonomy or selfgovernment as a desired outcome of both their media and political participation (Just, Büchi and Latzer, 2017).…”

Section: Social Cohesionmentioning

confidence: 99%

Audience participation in public service media. From an instrumental to a purposeful vision

Vanhaeght

Donders

2021

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Audience participation has become a buzzword in Public Service Media policies, strategies and debates. Different types of audience involvement—for example, adding social media to programs or media co-creation projects with young people—have been linked to the achievement of societal objectives such as increasing the diversity of media content. Yet, audience participation has failed to live up to its promises in the practice of public broadcasters. This article addresses the challenges of the implementation of audience participation in a Public Service Media context, especially in the phase of content creation. We critically question the underlying assumption in Public Service Media scholarship and media theories that more audience participation is automatically better for the achievement of societal objectives. Insights from political theory on participatory and deliberative models of democracy are adopted to move from an instrumental to a more purposeful vision on audience participation in Public Service Media.

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The search for a civic commons online: an assessment of existing BBC Online policy

Cited by 6 publications

References 21 publications

Public service media for better democracies: Testing the role of perceptual and structural variables in shaping citizens’ evaluations of public television

Public service media for better democracies: Testing the role of perceptual and structural variables in shaping citizens’ evaluations of public television

Public Service Media: From Epistemic Rights to Epistemic Justice

Audience participation in public service media. From an instrumental to a purposeful vision

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