The study of the level of burnout of pharmacists as the consequences of conflicts in the workplace

Ворожцова, Е. C.; Солонинина, А. В.

doi:10.21145/2499-9954-2019-5-104-108

Cited by 2 publications

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References 8 publications

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“…Low degree of satisfaction with a job and profession (pharmacy prestige, workplace equipment, wages, organization of labor at a pharmacy, management quality, team work, etc.) may contribute to developing emotional burnout syndrome in pharmacists and increased frequency of workplace conflicts [9]. Organization of the work process at pharmacies in Russia has its own features, compared with other countries.…”

Section: Introductionmentioning

confidence: 99%

Job Satisfaction Among Pharmacists

2021

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Job satisfaction among pharmacists affects the quality of pharmaceutical care and patient health. Our study targeted the evaluation of job and salary satisfaction levels in pharmacists and the factors affecting these levels. Methods — We conducted the survey of 407 pharmacists working at community pharmacies in Saratov Oblast (Russia). Results — The proportions of pharmacists satisfied with their jobs and their salaries were 77.1±0.4% and 52.8±0.4%, respectively. We discovered that salary satisfaction was influenced primarily by the household composition (p=0.004) and professional commitment (p<0.001). Pharmacists who were more satisfied with their jobs belonged to the age category ‘up to 44 years’ (p=0.002). They were less likely to change their employment (p<0.001) and more likely to experience positive emotions when performing their professional activities (p<0.001). Also, they were more satisfied with their salaries (p<0.001), committed to their profession (p<0.001), and more likely to perceive the social importance of their profession (p<0.001). Conclusion — Our findings suggested that formal traits of pharmaceutical professionals had a smaller impact on their job satisfaction, while the greatest impact was caused by the personal characteristics (perception of the social importance of their profession, professional commitment), salary satisfaction, age and frequency of changing jobs.

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Section: Introductionmentioning

confidence: 99%

Job Satisfaction Among Pharmacists

2021

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Occupational burnout syndrome in pharmaceutical workers

Nagornyak

Kanakina

Fokin

et al. 2022

Zdravoohran. Ross. Fed.

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Introduction. It has been confirmed by a number of foreign and domestic studies, that occupational burnout (OB) is a common phenomenon among medical and pharmaceutical workers. Scientific and practical interest to the study of the causes of OB is due to the specific features of pharmaceutical industry, which associated with the daily communication of pharmacy employees with a large number of visitors who seek for their professional advice. Material and methods. The Maslach Burnout Inventory questionnaire, adapted for pharmaceutical workers, was used to assess the level of OB and to identify factors that could contribute to it’s development. The study involved employees of pharmaceutical institutions from the Tomsk (TR) and the Novosibirsk (NR) regions as well as from the Republic of Sakha (Yakutia) - RS (Ya). Results. OB signs were fpound to be typical for pharmaceutical specialists in all tested regions, while more than 1/3 of the respondents have a high degree of this syndrome. The highest degree of OB is common among pharmaceutical workers in the TR, where emotional exhaustion by an integral indicator is expressed in 42.5% of respondents. In the RS(Ya) and the NR, the average degree is observed - in 62.5% and 60.5% of respondents, respectively. At the same time, the indicators of personal achievement reduction are expressed to a low degree: most specialists are able to find the right solutions in conflict situations, adequately cope with emotional problems, and understand and feel their colleagues well. Limitations. When studying occupational burnout among pharmaceutical workers of pharmaceutical institutions in the TR and NR as well as RS (Ya), the total 85 questionnaires were evaluated. Discussion. The obtained data showed differences in the OB severity among pharmaceutical specialists depending on the region. The main factors contributing to the development of OB include the age and length of service, the level of education, the reason for selecting an occupation and the presence of children. Satisfaction with the chosen occupation depends upon the attitude of management towards employees and the level of salary that allows feeling financial independence. Conclusion. Thus, pharmaceutical employees are subject to burnout at work. This problem is a theoretical and practical interest with its goal to find opportunities to prevent the development of burnout and reduce its impact.

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The study of the level of burnout of pharmacists as the consequences of conflicts in the workplace

Cited by 2 publications

References 8 publications

Job Satisfaction Among Pharmacists

Job Satisfaction Among Pharmacists

Occupational burnout syndrome in pharmaceutical workers

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