Abstract:<span lang="EN-US">Quality improvement and accreditation system (QIAS) instrument was developed to determine the quality management practices level in childcare centers in Malaysia. This study was conducted in Kedah, Penang, and Kelantan to intricate the reliability and validity of the instrument. Exploratory factor analysis (EFA) and item reliability analysis have been used to measure the level of reliability and authenticity of the questionnaires. Further, inter-rater reliability (IRR) test was used to… Show more
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