1997
DOI: 10.1109/3468.568746
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The VNAV Tutor: addressing a mode awareness difficulty for pilots of glass cockpit aircraft

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Cited by 12 publications
(8 citation statements)
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“…Most importantly, it is the first study to be able to explain these performance breakdowns based on converging behavioral, eye-tracking, and mental model data. Our findings call for more conceptual and exploratory approaches to training (e.g., Casner, 2003;Chappell, Crowther, Mitchell, & Govindaraj, 1997;Mumaw, Boorman, & Griffin, 2001;Mumaw, Boorman, Griffin, Moodi, & Xu, 2000;Sarter & Woods, 2000) and improved feedback design, which could take the form of multimodal interfaces (see Nikolic, Orr, & Sarter, 2004;Sarter, 2000;Sklar & Sarter, 1999;D. Javaux, personal communication, 2004) and visualizations of automation intent and aircraft behavior (see Boorman & Mumaw, 2004), to avoid future mode errors and automation surprises.…”
Section: Discussionmentioning
confidence: 80%
“…Most importantly, it is the first study to be able to explain these performance breakdowns based on converging behavioral, eye-tracking, and mental model data. Our findings call for more conceptual and exploratory approaches to training (e.g., Casner, 2003;Chappell, Crowther, Mitchell, & Govindaraj, 1997;Mumaw, Boorman, & Griffin, 2001;Mumaw, Boorman, Griffin, Moodi, & Xu, 2000;Sarter & Woods, 2000) and improved feedback design, which could take the form of multimodal interfaces (see Nikolic, Orr, & Sarter, 2004;Sarter, 2000;Sklar & Sarter, 1999;D. Javaux, personal communication, 2004) and visualizations of automation intent and aircraft behavior (see Boorman & Mumaw, 2004), to avoid future mode errors and automation surprises.…”
Section: Discussionmentioning
confidence: 80%
“…These issues follow on the discussion earlier in this review of the difficulty a humanautomation team experiences in effectively forming a shared mental model and communicating. Rather than being framed in terms of the human's information needs, the automation's communication is typically based on its information availability, and it is generally framed by a static representation inherent to its internal logic and isolated to specific tasks (e.g., Chappell, Crowther, Mitchell, & Govindaraj, 1997;Wiener & Curry, 1980). Several interventions have been proposed.…”
Section: Modal Automation Observabilitymentioning
confidence: 99%
“…First, studies have demonstrated the value of interfaces explicitly representing the automation's functioning (e.g., Guerlain, Jamieson, Bullemer, & Blair, 2002;Vakil & Hansman, 2002). Second, training the humans on the machine's internal representations can help them make better use of the interface (e.g., Chappell et al, 1997). Third, tactile and auditory alerts can notify pilots of changes in control behavior, helping with awareness of automatic mode transitions (e.g., Sklar & Sarter, 1999).…”
Section: Modal Automation Observabilitymentioning
confidence: 99%
“…Unfortunately, flexibility, power, and choice all have their drawbacks. While modes enable users to achieve more, they eventually result in confusion and errors (Chappell et al 1997).…”
Section: Structure Of Automation Modesmentioning
confidence: 99%