2024
DOI: 10.1287/orsc.2023.17661
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Through the Narrows: The Meaning and Enactment of Interpersonal Holding

William A. Kahn

Abstract: Helping practices that focus on returning members to their work tasks amid significant distress do little to attend to how they may be severely hindered by their own self-limiting responses to that distress. The focus of this study is on helping that attends to individuals limited in their responses to distress—individuals who inhabit, metaphorically, the narrows, a place of diminishment in which individuals are made smaller by accessing only specific parts of their selves. Through in-depth interviews with pro… Show more

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