“…There are also a number of papers investigating the fundamental topic of intelligent assistance systems with a focus on two central issues: firstly, the support of the activity by a cognitive system providing context-sensitive information [10], [11] and secondly, gamification features to maintain concentration and long-term working power [12], [13]. While traditional assistance systems are usually optimized for individual processes in an elaborate manner, ontology-based methods focus on the automatic generation of dynamic assistive instructions from existing enterprise data, e.g., from the context-level information of users, tasks, environments, and information devices [14], or from the template of a product family [15].…”