Topic prediction modelling on social media content using machine learning
Izmi Dewi Aisha,
Lili Ayu Wulandhari
Abstract:<span>The simplicity to deliver an opinion about companies or institutions via social media has resulted in both positive and negative judgments. Through social media all positive and negative information will be easily found and spread. It is concerned that negative information will lead to negative public opinion. If this occurs, the company will suffer from a lack of trust, which will harm the company's reputation. Thus, to monitor uncontrolled issues, a company wants to know what topics or opinions a… Show more
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