Total Respect Management (TR³M): A Systemic Management Approach in Aligning Organisations towards Performance, Safety and CSR

Abstract

Total Respect Management (TR³ M) is a systemic approach and an integrated management system to proactively reach performance, safety and CSR in organisations and teams. Being a systemic approach entails it takes the whole system into account and acts on those elements in the system that generate fundamental and sustainable change in order to achieve specific goals. When safety and corporate social responsibility are important to an organisation, associated values and their supporting beliefs need to be embedded and become deeply rooted into the organisational culture. Such a situation can only happen when the mental models present in the organisation, from top to bottom, are aligned with these values and beliefs. The reason is that these mental models will determine how systems will be structured, how they function and how they eventually produce outcomes and results. The most important instrument to influence mental models in organisations is dialogue.

Synergies and Tensions Between Safety and Security in Civil Aviation

“…According to Blokland and Reniers (2017), although there are no standard definitions for safety and security, this does not apply to the concept of risk. The International Organization for Standardization (ISO) defines risk as "the effect of uncertainty on objectives, whether positive or negative" (ISO; ABNT, 2018).…”

“…Finally, Blokland and Reniers (2017) theorize that each individual has their own unique perception of reality, as reality always requires interpretation and can only be perceived.…”

Safety Science, a Systems Thinking Perspective: From Events to Mental Models and Sustainable Safety

“…In fact, only insight in and knowledge of the mental models present in a system provide the basis for understanding how fundamental changes can be made in order to proactively obtain more safety and performance [15]. Regeneration of mental models, redesign of structures and the reframing of systems are the needed changes for improving socio-technical systems towards desired and sustainable results [42].…”

Revolutionizing Safety and Security in the Chemical and Process Industry: Applying the CHESS concept

“…All kinds of safety apps can further be expected to lead to optimized communication and perhaps much better safety decision-making. Innovation with respect to the so-called 'safety culture', via, for example, High Reliability Organization principles (Meyer and Reniers, 2016) or newly developed leadership styles such as Total Respect Management (Blokland and Reniers, 2013) are also being elaborated. In the incident phase, also several evolutionary trends can be observed.…”