Tourism Breeding Environment: Business Processes Applied to Collaborative Networks in Tourism and Entertainment Sector

Progress in Pattern Recognition, Image Analysis, Computer Vision, and Applications

Gala

2014

Collaboration is a key factor of sustainable growth across territories and industrial sectors. Tourism, one of the largest industries in the world, has been subject to strongest innovation in the last years. Main reasons of this reside both in the availability of new ICTs-Information and Communication Technologies-and organizational models, which directly connect tourists among them and with service providers, and in the always more personalized supply of tourism experience. Tourism destinations can benefit of such innovations if they are able to reorganize the territorial tourism offer around different pattern of collaboration in order to give 2.0 tourists opportunities to live an augmented tourism experience. This paper deals with the possible forms of collaborative networks that can rise within a destination with a focus on relationships between services delivered by the Tourism Destination and the requests of services at the different phases of the tourist 2.0 lifecycle

Section: Operationalizing the Concept Of Cns In Tourism: Tourism Breementioning

confidence: 99%

Tourism Destination Management: A Collaborative Approach

Progress in Pattern Recognition, Image Analysis, Computer Vision, and Applications

Gala

2014

“…Each agreement is characterized by an own organizational form in terms of structure of membership, activities, definition of roles of the participants, governance principles and rules [21]. We name each of such agreements as a Tourism Breeding Environment (TBE) [22] i.e. a Breeding Environment in tourism sector whose members share values, culture and infrastructures and have the potential and the will to cooperate in order to pursue the general long-term objectives of territory development and competitiveness [23].…”

Section: Tourism Breeding Environment and Forms Of Collaborationmentioning

confidence: 99%

Tourism Breeding Environment: Forms and Levels of Collaboration in the Tourism Sector

IFIP Advances in Information and Communication Technology

2013

Tourism, one of the largest industries in the world, has been subject to strong innovation in the last years. Main changes are due to the availability of new Information and Communication Technologies, which directly connect tourists among them and with service providers, and to the always more personalized supply of tourism experience. Such evolution may represent a driver of development for local communities if they are able to reorganize the territorial tourism offer around different pattern of collaboration. In this paper we propose an organizational model for a Tourism Breeding Environment, TBE, whose members are tourism operators of a regional area with tourist vocation. After discussing about which forms of collaborative networked organizations can rise from the TBE, we present a classification of the different levels of collaboration emerging in those forms.

“…With the establishment of a collaborative network in a TD, local tourism operators and tourists can be engaged in social relations and actively participate in continuous experience-based learning processes. Although in a TD live and operate many autonomous and heterogeneous entities, they all aim to achieve local tourism development and to increase their general competitiveness in respect to other TDs as common goal [3] [4]. Destination management calls for a coalition of different interests to work towards a common goal to ensure the viability and integrity of destinations "now, and for the future".…”

Section: Introductionmentioning

confidence: 99%

Smart Tourism Destinations: Can the Destination Management Organizations Exploit Benefits of the ICTs? Evidences from a Multiple Case Study

IFIP Advances in Information and Communication Technology

Gala

et al. 2018

Recent developments of ICTs enable new ways to experience tourism and conducted to the concept of smart tourism. The adoption of cutting-edge technologies and its combination with innovative organizational models fosters cooperation, knowledge sharing, and open innovation among service providers in tourism destination. Moreover, it offers innovative services to visitors. In few words, they become smart tourism destinations. In this paper, we report first results of the SMARTCAL project aimed at conceiving a digital platform assisting Destination Management Organizations (DMOs) in providing smart tourism services. A DMO is the organization charged with managing the tourism offer of a collaborative network, made up of service providers acting in a destination. In this paper, we adopted a multiple case studies approach to analyze five Italian DMOs. Our aims were to investigate 1) if, and how, successful DMOs were able to offer smart tourism services to visitors; 2) if the ICTs adoption level was related to the collaboration level among DMO partners. First results highlighted that use of smart technologies was still in an embryonic stage of development, and it did not depend from collaboration levels.