Toward a Model for Quality of Experience and Quality of Service in e-health Ecosystems

Rojas-Mendizabal, Veronica; Serrano-Santoyo, Arturo; Conte-Galvan, Roberto; Gomez-Gonzalez, Amanda

doi:10.1016/j.protcy.2013.12.108

Cited by 10 publications

(3 citation statements)

References 5 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Debido a la naturaleza adaptiva y dinámica del ecosistema de e-salud, donde el ejemplo hipotético de telediagnóstico se lleva a cabo, es necesario considerar procesos de retroalimentación entre los diferentes niveles para optimizar y actualizar periódicamente las políticas públicas asociadas. Un posible análisis puede llevarse a cabo mediante el uso de modelos basados en agentes (abm, por sus siglas en inglés) y complementarlo con otros modelos complementarios que emplean redes neuronales; con estos se pueden generar diferentes escenarios que permitan llevar a cabo un diseño adecuado y apoyar la toma de decisiones de la intervención de e-salud, como lo describió Rojas-Mendizábal [24]. En este artículo, la autora enfatiza que el propósito de los desarrollos sociotécnicos debería ser el beneficio directo del usuario final, y considera las comparaciones costo-beneficio y costo-efectividad en la evaluación de las intervenciones de e-salud.…”

Section: Discussionunclassified

Marco de referencia para la gestión de programas en E-Salud

Santoyo

Mendizabal

Cristian³

2017

ing. Solidar

View full text Add to dashboard Cite

Introducción: producto de la investigación “Innovación, complejidad y gestión en sistemas sociotécnicos”, desarrollada entre 2014-2017 en el Centro de Investigación Científica y Educación Superior de Ensenada, Baja California, México. Los sistemas de procesamiento, distribución y transporte de información digital tienen hoy gran impacto en la operación del sector salud, creando oportunidades para mejorar sus servicios, cobertura y los procesos de información sanitaria de carácter administrativo, clínico y operativo. Una perspectiva de la salud electrónica o salud digital (e-salud) desde la ciencia de la complejidad puede extraer nuevos hallazgos hacia el entendimiento de su ecosistema en los ámbitos local, regional y nacional, lo que aumenta su efectividad como potencial habilitador de bienestar social. Metodología: se utilizó la ciencia de la complejidad para desarrollar un marco de referencia, teniendo en cuenta las interacciones entre los agentes del ecosistema y las características del contexto donde los programas e intervenciones de e-salud serán implantados. Resultados: se presenta un marco de referencia para abordar programas, proyectos e intervenciones de e-salud desde una perspectiva integral; se tiene en cuenta el papel que juegan las interacciones de los agentes preponderantes del sistema y las características del contexto que se intervendrá. Como ejemplo de aplicación del marco de referencia propuesto, se describe el planteamiento de proyecto de “Teleepidemiología de enfermedades transmitidas por vector” en proceso de desarrollo por nuestro grupo de investigación. Conclusiones: el marco de referencia propuesto provee una plataforma de análisis y gestión que intenta aprovechar el potencial de la e-salud para convertirse en vehículo efectivo de solidaridad y desarrollo social.

show abstract

Section: Discussionunclassified

Marco de referencia para la gestión de programas en E-Salud

Santoyo

Mendizabal

Cristian³

2017

ing. Solidar

View full text Add to dashboard Cite

show abstract

“…This is a type of developing a health ecosystem involving the quality of experience and quality of service in eHealth systems, and a key factor to determine the level of acceptance among end-users. 35…”

Section: Framework Revisited -Patient-centered or Facility-centered: ...mentioning

confidence: 99%

Discoursing Terminology Standards and Interoperability in relation to the Philippine eHealth Strategy

Sylim

Marcelo

2022

Acta Med Philipp

View full text Add to dashboard Cite

Background. eHealth is the use of information and communication technologies (ICT) for health. It helps in improving the flow of information, through electronic means, in support of the delivery of health services, and the management of health systems. eHealth is used as the strategic context and tool in achieving population health, improved health system status, and socio-economic development goals. Objectives. This study is aimed at looking at the Philippine National eHealth Strategy, particularly the components of Terminology Standards and Interoperability concerning the eHealth strategy in the Philippines, and to assess the barriers and gaps in the integration of these two components. Methods. This study used secondary literature, internet search, Philippine laws, administrative orders, memorandum circulars, and grey literature to discourse terminology standards and interoperability in the Philippine eHealth system, and issues and gaps related to these components that may impede the delivery of Universal Health Coverage in the country. Results. The current Philippine National eHealth strategy includes the following sector governance, legislation, policy and compliance, eHealth solution (i.e., services and applications), strategy and investment, infrastructure (government), human resources, and standards and interoperability. Philippine Health Information Exchange (PHIE) is a software platform in the country that aims to connect many isolated electronic health systems. The proposed interoperability layer across health systems and services in the Philippines includes Patient’s Primary Healthcare Consultation at the Rural Health Unit, health research, legal information, patient healthcare at tertiary hospital, and health insurance claims. The study results showed that issues and gaps related to the interoperability of eHealth in the Philippines include technical issues such as lack of common semantics, lack of an institutional mechanism to regulate EMR, lack of incentives among eHealth providers and stakeholders to adopt standards for interoperability. Conclusion. The effort of the Philippines to achieve interoperability and standards in eHealth goals can be characterized as a work in progress. The government, private sector, physician, patient, and other stakeholders are deemed to continuously develop a shared vision and interoperate under a standardized guide as eHealth is a complex endeavor that covers many aspects.

show abstract

“…As it has been discussed, the seamless operation of a Health Network depends on technology factors as well as human and socio-economic aspects. In this respect, Rojas-Mendizabal et al has proposed an e-Health ecosystem that integrates these key elements [17]. The different elements of the e-Health ecosystem, involving human, technology and socio-economic aspects, are described in Figure 4.…”

Section: Telemedicine Networkmentioning

confidence: 99%

Telemedicine Networks: Integrating Different Health Technologies towards a Common Goal

Conte-Galvan¹,

Serrano-Santoyo²,

Rojas-Mendizabal³

2019

RCS

Self Cite

View full text Add to dashboard Cite

People like to live, work, travel and vacation in all kinds of places and weathers. Our active and inquisitive nature takes us to the most extreme locations, and our gregarious behavior allows us to coexist in both isolated as well as overcrowded communities. In all these scenarios, the new paradigm of healthcare becomes significant. The objective of this paper is to highlight the essential elements of both the current and emerging technologies that may constitute a ubiquitous, universal network of healthcare networks, providing an efficient and effective health service distributed globally. Our aim is to describe the current health ecosystem in order to identify the key agents and basic interactions that may contribute to conform a conceptual framework to provide ubiquitous health services using technology as an enabler but not the central objective. We propose an integral scheme that includes technology applications, regulation strategies and collaborative networks in order to provide efficient healthcare services anytime, anywhere, to anyone.

show abstract

Toward a Model for Quality of Experience and Quality of Service in e-health Ecosystems

Cited by 10 publications

References 5 publications

Marco de referencia para la gestión de programas en E-Salud

Marco de referencia para la gestión de programas en E-Salud

Discoursing Terminology Standards and Interoperability in relation to the Philippine eHealth Strategy

Telemedicine Networks: Integrating Different Health Technologies towards a Common Goal

Contact Info

Product

Resources

About