Toward effective use and balance: Investigating pros and cons of smartphone use in an interview study

Agarwal, Naresh Kumar; Lu, Wenqing

doi:10.1002/pra2.100

Cited by 3 publications

(4 citation statements)

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“…The paper also did not dig deeper into technological and smartphone features affecting behavior. We focused on this in Agarwal and Lu (2021), which delved into the general impact of smartphone usage and communication, building upon the preliminary work of Agarwal and Lu (2019). Apart from the sender and receiver roles, other contextual factors and moderators such as actor variables (gender, education, age, nationality, level of skill, etc.…”

Section: Discussionmentioning

confidence: 99%

“…The “Ledger of Harms” lists the “invisible harms” to humans and society unleashed by the race for human attention cause by technology platforms that are “under immense pressure to prioritize engagement and growth” (Center for Humane Technology, 2021). Along with the positives that smartphones bring, Agarwal and Lu (2019, 2021) discuss the negative outcomes of smartphone use on health and well-being. The portability (Agarwal, 2014; Agarwal, 2018, pp.…”

Section: Literature Reviewmentioning

confidence: 99%

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Disconnectedness in a connected world: why people ignore messages and calls

Agarwal

Mitiku

2022

AJIM

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PurposePeople are living in a world where they maintain connectivity through sending and receiving messages and calls. Yet, almost daily, people choose not to respond to certain messages or calls, which can make the sender anxious, and adversely affect their communication. The aim of this study was to investigate the receivers' reasons for not responding.Design/methodology/approachThe authors used theories related to information avoidance, power, interpersonal deception and emotions and conducted interviews of smartphone users.FindingsThe study found that the receiver’s physical and psychological state, the time of the day and the content of the message impacted non-response. The findings suggest that the non-response behavior is moderated by the power relationship between the sender and the receiver. The receiver’s state of mind will determine the likelihood of non-response, while the sender’s state of mind will determine how the sender deals with non-response.Research limitations/implicationsThe study contributes to research in mobile information behavior, and the wider fields of information science, sociology and communication.Practical implicationsThe process of interviewing itself helped raise awareness about these issues with the people who were interviewed.Social implicationsThe findings shed light on the current communicative practices and ways to overcome the disconnectedness and stress suffered by people regularly using smartphones.Originality/valueThe study provides recommendations for healthy communication between the sender and the receiver using their smartphones.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Disconnectedness in a connected world: why people ignore messages and calls

Agarwal

Mitiku

2022

AJIM

Self Cite

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“…Based on two internal grants from Simmons University, 24 interviews of smartphone users were carried out. The resulting data led to several publications: the sender perspective (Agarwal & Lu, 2020; this paper was awarded the ASIS&T SIG USE Best Information Behavior Conference Paper Award, 2020); the receiver perspective (Agarwal, Mitiku, & Lu, 2022); and the technology perspective (Agarwal & Lu, 2019; Agarwal & Lu, 2021).…”

Section: Introductionmentioning

confidence: 99%

Messages and Calls Ignored? A Survey of Four Thousand Smartphone Users on Non‐Response Behavior

Agarwal

2023

Proceedings of the Association for Information Science and Tech

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We are living in a world where a lot of people maintain constant connectivity through sending and receiving messages and calls. Contemporary research has focused on how smartphones disconnect us from our physical environment. Yet, in a digital disconnect, almost daily, people choose not to respond to certain messages or calls, which can make the sender anxious and adversely affect their communication. The first phase of this project consisted of an interview study of 24 participants which led to publications covering the sender and receiver perspectives. A follow‐up large‐scale survey of 4,001 respondents was carried out to investigate the receiver's reasons for not responding including the role of power, the psychological impact on the sender, and other communication. Theories on information avoidance, power, interpersonal deception, and emotions inform this study. Preliminary findings are shared here. The findings will inform the fields of information science, communication, psychology, and mental health, and should help software designers build tools to help users communicate their context to each other.

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“…Even when smartphones are used in the long term (used continuously until it consumes time), it can have a negative impact on students [10][11]. For example, causing physical health problems, psychological problems, social or affecting the learning environment [12]. The use of smartphones in the digital era can be done effectively.…”

Section: Introductionmentioning

confidence: 99%

Smartphone-Based Learning Media on Microscope Topic for High School Students

Nadhiroh¹,

Wilujeng²,

Sa’diyah³

et al. 2021

Advances in Social Science, Education and Humanities Research

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One of the learning media with mobile technology that can be used for education is 'smartphone.' This study developed a smartphone-based learning media capable of supporting physics learning on Microscope topics for XI grade high school students with a specialization in Mathematics and Natural Sciences (MIPA). This development product is in the form of teaching materials that can be accessed through an application on a smartphone. This learning media is validated by media experts and content experts. The development model used is modified Borg & Gall with seven stages, namely the preliminary research stage and information gathering, the planning stage, the preliminary product development stage, the design validation, the main product revision, the main field testing, and the operational product revision stage. The data obtained were analysed using equations and interpreted in the interpretation of the validation results assessment score. This development results reveal the validity value of smartphone-based learning media by content experts and media experts. The validity of media expert's states that it is valid for product development and the validity of material expert's states that the content developed in learning media is very valid. The accumulated student response to the application of smartphonebased learning media is very good.

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Toward effective use and balance: Investigating pros and cons of smartphone use in an interview study

Cited by 3 publications

References 10 publications

Disconnectedness in a connected world: why people ignore messages and calls

Disconnectedness in a connected world: why people ignore messages and calls

Messages and Calls Ignored? A Survey of Four Thousand Smartphone Users on Non‐Response Behavior

Smartphone-Based Learning Media on Microscope Topic for High School Students

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