Towards a Community Support System; Social Media Culture, Games and Planning tools

Shakeri, Moozhan; Kingston, Richard; Pinto, Nuno

doi:10.1609/icwsm.v9i2.14679

Cited by 3 publications

(1 citation statement)

References 25 publications

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“…Young people seem to construct 60% of the urban population in future ("The Role of Youth in the Urban Future", cited in Rexhepi et al, 2016). This projection has led to the investigation of motivating factors to encourage youth participation in urban initiatives (Shakeri et al, 2015, Rexhepi et al, 2016.…”

Section: Socio-cultural Diversitymentioning

confidence: 99%

Amplifying Citizens' Voices in Smart Cities - An Application of Social Media Sentiment Analysis in Urban Sciences

Sayah¹,

Schnabel²

2019

CAADRIA Proceedings

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In the past decade, urban researchers have paid significant attention to the emergence of computer science and urban planning. According to the literature, social media as a pool of real-time citizen feedback can be investigated to inform smart city synergies. However, the success factors of such an approach have not been thoroughly investigated. In this study, various factors were derived from an extensive literature review to create an efficient e-participation platform. It is explained how our proposed platform 1) complies to the data protection regulations 2) uses advanced text analysis and natural language processing (NLP) tools to identify opinions and emotions 3) maintains persistent communication between citizens and city planners 4) incorporates creative visualisation techniques 5) is informative for its target audience 6) takes into consideration the socio-cultural diversity and 7) can be used as an informing tool in combination with offline methods of participation.

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Section: Socio-cultural Diversitymentioning

confidence: 99%

Amplifying Citizens' Voices in Smart Cities - An Application of Social Media Sentiment Analysis in Urban Sciences

Sayah¹,

Schnabel²

2019

CAADRIA Proceedings

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Gamification of Citizen Participation: A Systematic Mapping

et al. 2024

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Using Social Media Data to Understand Citizen Perceptions of Urban Planning in a City Simulation Game

Qiu,

Lin,

et al. 2024

Simulation & Gaming

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Background City simulation games provide players a gaming experience by simulating different aspects of the real city. While there is an increasing scholarly interest in games for social learning and education, little research has been conducted to understand citizen perceptions and understanding of urban planning issues in city simulation games. Aim This study aims to understand the affective perception and cognitive learning of citizens regarding urban planning elements in the online communities of Cities: Skylines. Research Methods We develop a new methodological approach based on social media data analytics. Large datasets were scraped from Reddit, the most popular social media platform for video game players. The collected data were subjected to content analysis and sentiment analysis that identify different types of topics and emotions to understand citizens’ cognitive and affective perspectives. Key Findings and Conclusion The findings show that positive emotions were often about the game design, while negative emotions conveyed real-world planning problems such as transportation concerns. The cognitive dimension uncovered citizens’ urban recognition tied to personal experiences in various geographical contexts. This study has practical implications for game design for urban planning.

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Towards a Community Support System; Social Media Culture, Games and Planning tools

Cited by 3 publications

References 25 publications

Amplifying Citizens' Voices in Smart Cities - An Application of Social Media Sentiment Analysis in Urban Sciences

Amplifying Citizens' Voices in Smart Cities - An Application of Social Media Sentiment Analysis in Urban Sciences

Gamification of Citizen Participation: A Systematic Mapping

Using Social Media Data to Understand Citizen Perceptions of Urban Planning in a City Simulation Game

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