Proceedings on the 2000 Conference on Universal Usability - CUU '00 2000
DOI: 10.1145/355460.355471
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Towards a practical inclusive design approach

Abstract: It is known that many products are not accessible to large sections of the population. Designers instinctively design for able-bodied users and are either unaware of the needs of users with different capabilities, or do not know how to accommodate their needs into the design cycle.This aim of this paper is to present a methodological design approach for implementing inclusive design. A summary of the principal methods for designing for users with different capabilities is given along with a description of a mo… Show more

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Cited by 130 publications
(58 citation statements)
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“…Hailing primarily from the United Kingdom, inclusive design focuses on factors that cause "design exclusion" (Keates et al 2000, Keates and Clarkson 2003, Newell and Gregor 2000. Design exclusion arises in the presence of barriers to access as designers unintentionally create products or services that exclude users because of subconscious biases and assumptions about users' abilities.…”
Section: Inclusive Designmentioning
confidence: 99%
“…Hailing primarily from the United Kingdom, inclusive design focuses on factors that cause "design exclusion" (Keates et al 2000, Keates and Clarkson 2003, Newell and Gregor 2000. Design exclusion arises in the presence of barriers to access as designers unintentionally create products or services that exclude users because of subconscious biases and assumptions about users' abilities.…”
Section: Inclusive Designmentioning
confidence: 99%
“…Já para Keates e Clarkson (2003) e Keates et al (2000) consideram os usuários em suas diferentes capacidades perceptuais, cognitivas e motoras, a partir de uma maior consciência da exclusão que determinadas propostas e projetos de design podem provocar e do impacto das decisões tomadas durante o desenvolvimento do produto que poderiam levar à exclusão do público-alvo. Por outro lado Newell e Gregor (2000) sugerem o desenvolvimento de um "Design Inclusivo Sensível ao Usuário", que inclui pessoas com deficiências dentro de uma metodologia.…”
Section: Design Inclusivounclassified
“…Unfortunately, accessible design is complicated in practice by a host of factors, such as: the difficulty of gathering requirements and feedback from this segment of the population; the difficulty in simultaneously designing for more than one type of impairment; and, indeed, the difficulties that designers encounter when trying to understand the issues raised as a result of an inclusive design process (c.f. Keates et al (2000); Choi et al (2006); Law et al (2006); Stephanidis and Akoumianakis (2001)). …”
Section: Introductionmentioning
confidence: 99%