Towards a Quality Model for the Selection of ERP Systems

Botella, Pere; Burgués, Xavier; Carvallo, Juan Pablo; Franch, Xavier; Pastor, Joan Antoni; Quer, Carme

doi:10.1007/978-3-540-45064-1_11

Cited by 20 publications

(21 citation statements)

References 11 publications

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“…To solve this type of problem, the benefits of applying software quality standards has already been reported a number of times in literature, see e.g. (Franch and Carvallo 2002;Botella et al 2003Botella et al , 2004Behkamal et al 2009). To strive at solutions at CAMS the first research subject has been defined as:…”

Section: Problem Situationmentioning

confidence: 99%

“…In particular, the development of ISO9126-based quality models for specific software domains has been addressed over the last 10 years. Examples are the development of ISO9126-based quality models for respectively mail servers (Franch and Carvallo 2002), ERP packages (Botella et al 2003), COTS selection (Botella et al 2004), and B2B applications (Behkamal et al 2009). These authors stress on the one hand the importance of an internationally accepted generic framework for software quality to avoid confusion and subjectivity, but on the other hand also the need for tailoring the generic ISO9126 quality model to specific software domains.…”

Section: Related Researchmentioning

confidence: 99%

“…they are defined independently, both from an application domain, see e.g. (Franch and Carvallo, 2002;Botella et al 2003;Botella et al 2004), and from purposes, such as specification, evaluation or assessment, see (Behkamal et al 2009). The mentioned authors in the foregoing state that tailoring the generic ISO9126 standard toward a specific quality model can consist of respectively: a redefinition or refinement of definitions of quality characteristics, a splitting up of quality characteristics into two or more characteristics, and the definition of additionally needed quality (sub) characteristics and attributes.…”

Section: Related Researchmentioning

confidence: 99%

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Quality specification and metrication, results from a case-study in a mission-critical software domain

Trienekens

Kusters

Brussel³

2010

Software Qual J

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Software quality is of increasing importance in mission-critical embedded software systems. Due to the fast growing complexity and accompanying risks of failures of these systems, software quality needs to be addressed explicitly by software developers, preferably with a systematic method for an optimal implementation of software qualities, such as reliability, time-behavior and usability. At the Centre of Automation of Missioncritical Systems (CAMS) of the Dutch Royal Navy, a new approach has been defined for software developers to improve the way that they deal with software quality in the process of mission-critical systems engineering. The stepwise approach is based on both an international quality standard for software product quality, i.e. ISO9126, and on MultiCriteria Decision Making techniques, i.e. analytical hierarchy process (AHP). The stepwise approach has been validated in a case study. In particular, the tailoring of the ISO9126 standard toward the specific CAMS development situation, and the applicability of AHP techniques, from the perspective of software developers, has been investigated. The case study is carried out in a representative software development project, i.e. the software for combat management systems (CMS) of warships. Results of the case study show that software developers can explicitly deal with quality on the basis of both the ISO9126 standard and the AHP techniques, respectively regarding the specification, prioritization and metrication of software product quality.

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Section: Problem Situationmentioning

confidence: 99%

Section: Related Researchmentioning

confidence: 99%

Section: Related Researchmentioning

confidence: 99%

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Quality specification and metrication, results from a case-study in a mission-critical software domain

Trienekens

Kusters

Brussel³

2010

Software Qual J

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“…DesCOTS has been used in several experiences, in the fields of mail server systems, ERP systems, document management systems and others [18,19,20]. Our system presents some salient features:…”

Section: Conclusion and Related Workmentioning

confidence: 99%

DesCOTS: a software system for selecting COTS components

Grau

Carvallo

Franch

et al. 2004

Proceedings. 30th Euromicro Conference, 2004.

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“…However, as reported by some authors (e.g., Botella et al [16]), identifying all the elements of a quality model can be a difficult task when using this approach. For some cases a bottom-up approach can be also applied, as those in which many evaluation results are available and from which the quality model canbeextracted.An example ofthis caseisthe semantic technology field, in which various initiatives such as the SEALS project 4 [17] and the Ontology Alignment Evaluation Initiative 5 have performed evaluations and provided evaluation results.…”

Section: Introductionmentioning

confidence: 98%

SemQuaRE — An extension of the SQuaRE quality model for the evaluation of semantic technologies

Radulović

García‐Castro

Gómez-Pérez

2015

Computer Standards & Interfaces

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To correctly evaluate semantic technologies and to obtain results that can be easily integrated, we need to put evaluations under the scope of a unique software quality model. This paper presents SemQuaRE, a quality model for semantic technologies. SemQuaRE is based on the SQuaRE standard and describes a set of quality char-acteristics specific to semantic technologies and the quality measures that can be used for their measurement. It also provides detailed formulas for the calculation of such measures. The paper shows that SemQuaRE is com-plete with respect to current evaluation trends and that it has been successfully applied in practice.

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Towards a Quality Model for the Selection of ERP Systems

Cited by 20 publications

References 11 publications

Quality specification and metrication, results from a case-study in a mission-critical software domain

Quality specification and metrication, results from a case-study in a mission-critical software domain

DesCOTS: a software system for selecting COTS components

SemQuaRE — An extension of the SQuaRE quality model for the evaluation of semantic technologies

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