Towards Explainable and Sustainable Wow Experiences with Technology

Kulzer, Manuel; Burmester, Michael

doi:10.3390/mti4030049

Cited by 4 publications

(4 citation statements)

References 31 publications

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“…Trainers may be more critical of IVR because they recognize a higher effort required to use it, e.g., because their training concept has to be adapted. However, the initial enthusiasm of users for IVR, especially the "wow effect" after first-time use, should not be overestimated [42]. The majority of respondents assumed a novelty effect of the technology, i.e., that the initial enthusiasm will decrease with use [43,44].…”

Section: Discussionmentioning

confidence: 99%

Which Factors Promote and Inhibit the Technology Acceptance of Immersive Virtual Reality Technology in Teaching-Learning Contexts? Results of an Expert Survey

Pletz

2021

Int. J. Emerg. Technol. Learn.

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Although immersive virtual reality (IVR) is now accessible for large-scale use due to rapid technological developments, there appear to be few organizations in the German-speaking countries that are already actively using this technology on a large scale in education and training. Therefore, little is known about the technology acceptance. Questions arise as to how the technology acceptance can be explained and which technology-specific influencing factors can be identified in the field of training. 15 persons from 13 organizations, who are experienced with use of IVR in teaching-learning contexts such as training, were interviewed in an expert survey to identify promoting and inhibiting aspects of the technology acceptance of IVR in teaching-learning contexts. The results provide information about personal, organizational and technology-related promoting and inhibiting aspects for trainers and training participants. Furthermore, general aspects which are decisive for future use in the companies are derived.

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Section: Discussionmentioning

confidence: 99%

Which Factors Promote and Inhibit the Technology Acceptance of Immersive Virtual Reality Technology in Teaching-Learning Contexts? Results of an Expert Survey

Pletz

2021

Int. J. Emerg. Technol. Learn.

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“…Hendrik identified that memories can have a positive impact on user experience and that designers should facilitate the interaction between the product and the user [43]. Furthermore, other sources were collected and summarized [44][45][46][47][48][49], and factors with similar meanings were combined and organized, as shown in Table 1. The product is designed in an interesting and unusual way.…”

Section: Positive User Experiencementioning

confidence: 99%

“…The product is designed in an interesting and unusual way. I Sources: A. Desmet [37]; B. Hassenzahl [38]; C. Kang [39]; D. Michael [40]; E. Pirker and Bernhaupt [41]; F. Hendrik N. J [43]; G. Schulze [44]; H. Sahar et al [45]; I. Andreas [46]; J. Hoyng [47]; K. Sheldon [48]; L. Manuel [49].…”

Section: Positive User Experiencementioning

confidence: 99%

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How to Keep Balance between Interaction and Automation? Toward User Overall Positive Experience of IoT-Based Smart Home Design

Xu,

Lee,

Ling

et al. 2024

Electronics

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Advances in Internet of Things (IoT) technologies have had a profound impact on the experiential tasks of the smart home, particularly automated tasks supported by sensors, embedded systems, and communication devices that are capable of autonomously performing a range of tasks previously performed by humans. However, the improvement in the level of smart home automation has not necessarily promoted more meaningful, relaxing, and positive experiences for users. This is largely due to the fact that it often overlooks the meaningful involvement of humans in the process. This paper proposes a conceptual design model for a smart home through two studies that aim to maintain the benefits of automation while ensuring positive experiences with user engagement tasks. Study 1 involved qualitative data using semi-structured interviews to understand what tasks lead to positive user experiences (P-UX) during the use of the smart home and what kind of factors influence these positive experiences. Study 2, using an online questionnaire, quantitatively investigated the varying impact of these factors on positive experiences in both automation and human–machine interactions. The results of both studies show that there are nine factors that influence positive user experience in the smart home, with instrumentality, convenience, and flexibility playing an important role in the positive experience of automation, aesthetics, immersion, association, and memory, having a greater effect on the positive experience of user engagement in interactions, and customization and emotion contributing to both paradigms. In future smart home design, this model will help designers rationally allocate tasks between automation and human–machine interaction as a way to enhance the overall positive user experience.

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Addressing Psychological Needs in Designing for a Sustainable Circular Economy

Wölfel,

Burmester

2023

Design Science and Innovation

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Towards Explainable and Sustainable Wow Experiences with Technology

Cited by 4 publications

References 31 publications

Which Factors Promote and Inhibit the Technology Acceptance of Immersive Virtual Reality Technology in Teaching-Learning Contexts? Results of an Expert Survey

Which Factors Promote and Inhibit the Technology Acceptance of Immersive Virtual Reality Technology in Teaching-Learning Contexts? Results of an Expert Survey

How to Keep Balance between Interaction and Automation? Toward User Overall Positive Experience of IoT-Based Smart Home Design

Addressing Psychological Needs in Designing for a Sustainable Circular Economy

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