2019
DOI: 10.1080/03003930.2019.1690993
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Towards more digital cities? Change in technology use and perceptions across small and medium-sized US cities

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Cited by 22 publications
(17 citation statements)
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“…Survey items were tested in previous surveys conducted by CSTEPS on the same sample frame (Feeney et al 2019); items were revised based on participant feedback and survey results. Moreover, I conducted a few cognitive interviews with public managers ( N = 3) to check the appropriateness of the terminology used and the answer categories.…”
Section: Methodsmentioning
confidence: 99%
“…Survey items were tested in previous surveys conducted by CSTEPS on the same sample frame (Feeney et al 2019); items were revised based on participant feedback and survey results. Moreover, I conducted a few cognitive interviews with public managers ( N = 3) to check the appropriateness of the terminology used and the answer categories.…”
Section: Methodsmentioning
confidence: 99%
“…ICTs such as websites, social media, and mobile applications help public agencies to enhance transparency and communicate information to the public (Porumbescu, 2016; Welch & Feeney, 2014). Digital data analysis and collaboration tools are expected to increase management effectiveness, including hiring and information sharing (Feeney et al, 2019; Tufts et al, 2015). These positive impacts of ICTs have reinforced government propensity toward technology adoption and use (Feeney et al, 2019; Mergel & Bretschneider, 2013).…”
mentioning
confidence: 99%
“…Digital data analysis and collaboration tools are expected to increase management effectiveness, including hiring and information sharing (Feeney et al, 2019; Tufts et al, 2015). These positive impacts of ICTs have reinforced government propensity toward technology adoption and use (Feeney et al, 2019; Mergel & Bretschneider, 2013). Yet, there are discussions on the potential fallouts of technology use, such as time wasting and work overload (Fusi & Feeney, 2016), work–life spillover effects (Benlian, 2020), and the impact of ICTs on employees’ morale and job satisfaction (Demircioglu & Chen, 2019).…”
mentioning
confidence: 99%
“…Na Polônia, pesquisa indicou o aumento da atividade em plataformas de redes sociais como parte da melhoria da governança de comunidades rurais (Krzysztof, 2019). O Twitter foi analisado como ferramenta de comunicação com os cidadãos e melhoria de resultados governamentais em 500 cidades norte-americanas (Feeney, Fusi, Camarena, & Zhang, 2020). Em Barcelona, Huertas e Oliveira (2019) analisaram mensagens feitas por empresas de turismo pelo Twitter após ataques terroristas à cidade, com o propósito de investigar como esse setor lida com essas situações.…”
Section: Mídias Sociais: a Principal Perspectiva De Estudo De Plataformas Digitaisunclassified