Towards Usable E-Health

Sousa, Vanessa Emille Carvalho de; Lopez, Karen V. Dunn

doi:10.4338/aci-2016-10-r-0170

Cited by 81 publications

(57 citation statements)

References 104 publications

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“…Two authors (AW and either TT or SW) independently performed data synthesis based on the data extraction. The scope of usability included easiness and pleasantness of user interfaces of eHealth for PA counselling [ 27 ]. The utility referred to a state that the eHealth for PA counselling provided user needs [ 27 ].…”

Section: Methodsmentioning

confidence: 99%

“…The scope of usability included easiness and pleasantness of user interfaces of eHealth for PA counselling [ 27 ]. The utility referred to a state that the eHealth for PA counselling provided user needs [ 27 ]. Based on the initial review of the included articles, the authors found that the outcomes of usability and utility varied across studies.…”

Section: Methodsmentioning

confidence: 99%

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Usability and utility of eHealth for physical activity counselling in primary health care: a scoping review

2020

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Background Physical activity (PA) counselling is an effective approach to promote PA in primary health care (PHC). Barriers to PA counselling in PHC include time constraints, lack of knowledge and skills of providers, and systemic barriers. Using electronic health (eHealth) has the potential to promote PA. This scoping review aimed to identify usability and utility of eHealth for tailored PA counselling introduced in PHC settings. Methods A scoping review included primary research articles. The authors systematically searched six databases (Cochrane Library, CINAHL Complete, Embase, PubMed, Scopus and Web of Science) from the inception of the databases. The search terms consisted of three search components: intervention (PA counselling), platform (eHealth), and setting (PHC). Additional articles were included through reference lists. The inclusion criteria were research or original articles with any study designs in adult participants. Results Of 2501 articles after duplicate removal, 2471 articles were excluded based on the title and abstract screening and full text review. A total of 30 articles were included for synthesis. The eHealth tools had a wide range of counselling domains as a stand-alone PA domain and multiple health behaviours. The included articles presented mixed findings of usability and utility of eHealth for PA counselling among patients and providers in PHC settings. Technical problems and the complexity of the programmes were highlighted as barriers to usability. The majority of articles reported effective utility, however, several articles stated unfavourable outcomes. Conclusions eHealth has the potential to support PA counselling in PHC. Facilitators and barriers to eHealth usability should be considered and adapted to particular settings and contexts. The utility of eHealth for promoting PA among patients should be based on the pragmatic basis to optimise resources.

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Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Usability and utility of eHealth for physical activity counselling in primary health care: a scoping review

2020

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“…Usability studies have a significant impact on the quality of the development of e-health systems. The potential for e-health to improve healthcare is partially dependent on its ease of use [45]. A systematic review presented in 2016 indicates that from 40 telemedicine studies, only 7.5% are focused on evaluating the user experience of the patients [46].…”

Section: Usability Reviewmentioning

confidence: 99%

“…It considers a set of self-report measurements such as mental workload [61], system usability [20] and negative emotional responses [62], in order to provide descriptive data about the user experience of patients. [45] present a systematic review to identify psychometrically tested questionnaires that measure the usability of e-health tools, and to appraise their generalizability, attribute coverage, and quality. The main usability attributes found during the revisions were: learnability, efficiency, and satisfaction.…”

Section: Usability Reviewmentioning

confidence: 99%

A Systematic Review of Usability and Accessibility in Tele-Rehabilitation Systems

Pérez-Medina¹,

Acosta-Vargas²,

Rybarczyk³

2019

Assistive and Rehabilitation Engineering

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The appropriate development of tele-rehabilitation platforms requires the involvement and iterative assessments of potential users and experts in usability. Usability consists of measuring the degree to which an interactive system can be used by specified final users to achieve quantified objectives with effectiveness, efficiency, and satisfaction in a quantified context of use. Usability studies need to be complemented by an accessibility assessment. Accessibility indicates how easy it is for a person to access any content, regardless of their physical, educational, social, psychological, or cultural conditions. This chapter intends to conduct a systematic review of the literature on usability and accessibility in tele-rehabilitation platforms carried out through the PRISMA method. To do so, we searched in ACM, IEEE Xplore, Google Scholar, and Scopus databases for the most relevant papers of the last decade. The main result of the usability shows that the user experience predominates over the heuristic studies, and the usability questionnaire most used in user experience is the SUS. The main result of the accessibility reveals that the topic is only marginally studied. In addition, it is observed that Web applications do not apply the physical and cognitive accessibility standards defined by the WCAG 2.1.

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“…The use of emerging technologies involving Internet surfing, virtual social networks, videogames, or mobile phones has led to significant changes in the way people interact, especially the younger population [ 1 ]. Applied to health sciences, emerging technologies offer advantages such as easy access to resources and information, personalized medical care, and real-time communication [ 2 , 3 ]. The usefulness of mobile communication technologies in the health area has been known for a number of years [ 4 - 7 ].…”

Section: Introductionmentioning

confidence: 99%

Facilitating Factors and Barriers to the Use of Emerging Technologies for Suicide Prevention in Europe: Multicountry Exploratory Study

et al. 2018

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BackgroundThis study provides an analysis on the use of emerging technologies for the prevention of suicide in 8 different European countries.ObjectiveThe objective of this study was to analyze the potentiality of using emerging technologies in the area of suicide prevention based on the opinion of different professionals involved in suicide prevention.MethodsOpinions of 3 groups of stakeholders (ie, relevant professionals in suicide field) were gathered using a specifically designed questionnaire to explore dimensions underlying perceptions of facilitating factors and barriers in relation to the use of emerging technologies for suicide prevention.ResultsGoal 1 involved facilitating factors for the use of emerging technologies in suicide prevention. Northern European countries, except for Belgium, attach greater relevance to those that optimize implementation and benefits. On the other hand, Southern European countries attach greater importance to professionally oriented and user-centered facilitating factors. According to different stakeholders, the analysis of these facilitating factors suggest that professionals in the field of social work attach greater relevance to those that optimize implementation and benefits. However, professionals involved in the area of mental health, policy makers, and political decision makers give greater importance to professionally oriented and user-centered facilitating factors. Goal 2 was related to barriers to the usability of emerging technologies for suicide prevention. Both countries and stakeholders attach greater importance to barriers associated with resource constraints than to those centered on personal limitations. There are no differences between countries or between stakeholders. Nevertheless, there is a certain stakeholders-countries interaction that indicates that the opinions on resource constraints expressed by different stakeholders do not follow a uniform pattern in different countries, but they differ depending on the country.ConclusionsAlthough all countries and stakeholders agree in identifying resource constraints as the main barrier to the use of emerging technologies, factors facilitating their use in suicide prevention differ among countries and among stakeholders.

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Towards Usable E-Health

Abstract: Existing questionnaires provide a foundation for research on e-health usability. However, future research is needed to broaden the coverage of the usability attributes and psychometric properties of the available questionnaires.

Cited by 81 publications

References 104 publications

Usability and utility of eHealth for physical activity counselling in primary health care: a scoping review

Usability and utility of eHealth for physical activity counselling in primary health care: a scoping review

A Systematic Review of Usability and Accessibility in Tele-Rehabilitation Systems

Facilitating Factors and Barriers to the Use of Emerging Technologies for Suicide Prevention in Europe: Multicountry Exploratory Study

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