TQM Implementation in Textile Manufacturing Industry to Success: Review and Case Study

Abstract

This exploratory study has provided an insight into implementation of TQM in Pakistani textile manufacturing industry and factors that were considered to be critical to adoption of TQM. The cross sectional results show that TQM is largely implemented in manufacturing/operating function and little in other functional areas. TQM is a philosophy mainly adopted by large organizations. Whereas, SME businesses are still lagging behind larger one's when it comes to introducing and adopting new managerial philosophy and advanced technology. Many SMEs have stopped at quality system certification, rather than pursing further continuous improvement efforts by adopting TQM. SMEs must understand the need to go beyond the quality system stage and work towards TQM for quality.

Quality management approaches and their impact on firms׳ financial performance – An Australian study

“…QM research which has sampled SMEs, e.g. those by Kaushik et al (2012), Khalid and Irshad (2011), Pinho (2008) (2011) has revealed otherwise. Performance ratios such as ROA or net profits are particularly problematic when studying small firms, because such firms are typically young and may not reach profitability for an extended period (Biggadike, 1979;Weiss, 1981).…”

“…Thus pressures from MNCs, a desire for growth and a need to remain competitive has in general driven SMEs to adopt quality management practices (Kaushik et al, 2012;Khalid and Irshad, 2011;Lewis et al, 2006;Pinho, 2008).…”

“…With the majority of the literature focusing on large enterprises (El Shobery et al, 2010;Khalid and Irshad, 2011), quality management practices in SMEs remains an under researched area (Anthony et al, 2005;Khalid and Irshad, 2011;Pinho, 2008). Ahire and Golhar (1996) and Anthony et al (2005) have claimed that quality management practices would provide benefits to SMEs as they had for large enterprises.…”

“…Ahire and Golhar (1996) and Anthony et al (2005) have claimed that quality management practices would provide benefits to SMEs as they had for large enterprises. However, it is argued that the ability to implement QM practices differs between large enterprises and SMEs (Anthony et al, 2005;El Shobery et al, 2010;Kalia and Ilir, 2012;Khalid and Irshad, 2011), resulting in different outcomes (Agarwal et al, 2013). Khalid and Irshad (2011) used a case study involving a textile manufacturer in Pakistan to highlight limitations in human resources and lack of involvement from non-production business functions as critical obstacles for SMEs.…”

Impacto De Business Performance Y TQM en Las Pymes De México

“…s.p.). Entre los beneficios principales de TQM podemos encontrar la mejora de la calidad, la participación de los empleados, el trabajo en equipo, mejores relaciones de trabajo, la satisfacción del cliente, la satisfacción de los empleados, la productividad, la comunicación y la participación en el mercado, gestión de liderazgo, planificación estratégica, gestión de proceso, rendimiento financiero y el rendimiento en el mercado (Ahmad, 2012), (Khalid, 2011), (Yong Lam, 2014).…”