“…Primary care services ( Greenhalgh et al, 2020 ) have played a key part in managing the pandemic at national and local levels ( Ares-Blanco et al, 2023 ; Khalil-Khan and Khan, 2023 ), with general practitioners (GPs) being a frontline emergency profession ( Adams and Walls, 2020 ), playing a key role of public leadership ( Suar et al, 2023 ). Despite the differences in their role and function in Europe ( Grielen et al, 2000 ; Glonti et al, 2015 ; Erlend et al, 2017 ; Groenewegen et al, 2020 ), GP offer and organization are crucial aspects of healthcare systems in the context of the World Health Organization’s (WHO’s) policy frame ( Gulliford, 2002 ; Rico et al, 2003 ).…”