Training needs analysis for non-gazetted police personnel: an empirical study of commissionerate police in odisha

Abstract

A Training Needs Analysis (TNA) is used to assess an organization's training needs. The root of the TNA is the gap analysis. This is an assessment of the gap between the KSA components that the people in the organization currently possess and the KSA that they require to meet the organization's objectives. The training needs assessment is best conducted up front before training solutions are budgeted, designed and delivered. Professional policing promotes the rule of law and can support economic growth and improve the lives of the poor by protecting them from crime. The police personnel has a vital role in a parliamentary democracy. The society perceives them as custodians of law and order and providing safety and security to all. This essentially involves continuous police-public interface. In India, the police are often perceived as corrupt, ineffective and brutal, stemming from a plethora of systemic, organizational and behavioral challenges. Officers themselves report feeling unsatisfied, overworked and neglected by the system. The recommendations of the National Police Commission have suggested several measures to improve the standard of policing; however, seldom have they been implemented by successive governments. In the present study, four objectives have been formulated. To achieve the objectives of this study, questionnaires have been administered and interviews have been carried out with the respondents in the Commissionerate Police. An elective method of descriptive survey and case study has been applied to elicit information. Statistical techniques like percentage and frequency analysis have been conducted on the quantitative survey and content analysis has been performed on the interview schedule pertaining to training needs analysis of Non-Gazetted police personnel. Moreover, it was found from the study that there has been a wide gap between what is required and what is acquired. Keywords---basic and in-service training, HRD intervention, O-T-P approach, performance analysis model, training needs analysis.