Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity

Minh-Duc, Le; Huu-Lam, Nguyen

doi:10.1108/jabes-10-2018-0070

Cited by 30 publications

(21 citation statements)

References 94 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Pekerja yang merasa ekspektasinya tidak terpenuhi akan cenderung mencoba tantangan baru sebagai bagian dari bentuk motivasi intrinsik (Gkorezis & Kastritsi, 2017). Karyawan yang telah memiliki pengalaman bekerja memiliki ekspektasi yang berbeda dimana tingkat kompetensi yang dimiliki harus disesuaikan dengan hasil evaluasi dari organisasi karena peniliaiaan tertentu memengaruhi motivasi intrinsik sebagai bagian dari aspek psikologis karyawan tersebut (Minh-Duc & Huu-Lam, 2019). Pengalaman bekerja dapat membentuk motivasi intrinsik pekerja (Wu et al, 2011).…”

Section: Pendahuluanunclassified

FAKTOR-FAKTOR PEMBENTUK MOTIVASI INTRINSIK PEKERJA PADA USAHA RESORT & SPA XYZ DI MANADO

Yuniarto

Moningka

2020

JPK

View full text Add to dashboard Cite

Business in the Resort & Spa business sector is growing rapidly. This increase in business in the hospitality sector reflects the demand for both local and out-of-town visitors. Visitor satisfaction is an important aspect of this service industry. Several studies also focus on the relationship between satisfaction and the behavior of workers in an accommodation. This is important because service delivery according to quality standards is also determined by the performance of the workers in it. This study aims to analyse the factors that influence Intrinsic Motivation. The research subjects in this study were the XYZ company in Manado which was engaged in Resort & Spa services and the objects in this study were 92 employees who worked at the company. This study uses Partial Least Square (PLS) with SMART PLS 3.0. Intrinsic Motivation variable is not influenced by employee expectations, then this study explains that employee expectations are influenced by work boredom. Furthermore, Intrinsic Motivation is influenced by Work Boredom.

show abstract

Section: Pendahuluanunclassified

FAKTOR-FAKTOR PEMBENTUK MOTIVASI INTRINSIK PEKERJA PADA USAHA RESORT & SPA XYZ DI MANADO

Yuniarto

Moningka

2020

JPK

View full text Add to dashboard Cite

show abstract

“…Exports and brain drain of qualified labor are obviously going to exacerbate the conditions (Nguyena et al, 2020). Foreign and domestic labor migrations (Minh-Duc & Huu-Lam, 2019) are obviously going to resolve labor shortage problems, and more professional employees of varied backgrounds are projected to enter the manufacturing industry in Asian developing countries.…”

Section: Introductionmentioning

confidence: 99%

Exploring the Impact of Authentic Leadership and Work Engagement on Turnover Intention The Moderating Role of Job Satisfaction and Organizational Size

2022

ADS

View full text Add to dashboard Cite

This study attempts to give further complete theoretical literature and managerial level on authentic leadership and its impact on work engagement and turnover intentions, utilizing job satisfaction as a moderator. However, the objectives of this study findings can help a better understanding about how leaders and workers can assist lower turnover intentions and, as a result, build tools, programs, and policies to assist these critical actions.Design/Methodology/Approach: This study included 43 items of questionnaire that already included in this research. The survey included 652 employees from sixteen manufacturing enterprises operating in Ho Chi Minh City, Vietnam. An approach was using structural equation modelling (SEM) that analyzed using AMOS software package version 24.0 to fulfil this study objectives. Findings:Results have shown that authentic leadership has a positive impact on work engagement and work engagement has a mitigating effect on turnover. In addition, it suggests that job commitment influences the connection between authentic leadership and the employee's desire to make a transition. Practical implications:This study result will benefit the managers who wish to reduce employee turnover by leveraging on the authentic leadership style of management. Both theories were afforded empiric support. Discussions, conceptual and administrative consequences, shortcomings, and potential guidance are also presented.

show abstract

“…Exports and brain drain of qualified labor are obviously going to exacerbate the conditions (Nguyena et al, 2020). Foreign and domestic labor migrations (Minh-Duc and Huu-Lam, 2019) are obviously going to resolve labor shortage problems, and more professional employees of varied backgrounds are projected to enter the manufacturing industry in Asian developing countries.…”

Section: Introductionmentioning

confidence: 99%

Transformational Leadership and Work Engagement on Turnover Intention of Employees in the MNCs in Vietnam: The Moderating Role of Job Satisfaction and Organizational Size

Arokiasamy¹,

Alice²

2021

SJBMM

View full text Add to dashboard Cite

Specifically, this research paper aims to provide a more detailed understanding of how transformational leadership can influence employee’s morale and attrition intentions, using the exploration of job satisfaction and organizational size as a moderator. The survey included 652 employees from sixteen MNCs operating in Ho Chi Minh City, Vietnam. Data was analyzed using AMOS software package version 24.0. The results have shown that transformational leadership has a positive impact on work engagement and work engagement has a mitigating effect on turnover. In addition, it suggests that job commitment influences the connection between transformational leadership and the employee’s desire to make a transition. This study’s result will benefit the managers who wish to reduce employee turnover by leveraging on the transformational leadership style of management. In larger organizational settings, empirical evidence supports this theory. Both theories were afforded empiric support. Discussions, conceptual and administrative consequences, shortcomings, and potential guidance are also presented.

show abstract

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity

Cited by 30 publications

References 94 publications

FAKTOR-FAKTOR PEMBENTUK MOTIVASI INTRINSIK PEKERJA PADA USAHA RESORT & SPA XYZ DI MANADO

FAKTOR-FAKTOR PEMBENTUK MOTIVASI INTRINSIK PEKERJA PADA USAHA RESORT & SPA XYZ DI MANADO

Exploring the Impact of Authentic Leadership and Work Engagement on Turnover Intention The Moderating Role of Job Satisfaction and Organizational Size

Transformational Leadership and Work Engagement on Turnover Intention of Employees in the MNCs in Vietnam: The Moderating Role of Job Satisfaction and Organizational Size

Contact Info

Product

Resources

About