Translating technology management research into practice: System Design Characterization as an example

Yip, Man Hang; Ilevbare, Imoh; Phaal, Robert; Probert, David

doi:10.1109/picmet.2016.7806631

Cited by 2 publications

(2 citation statements)

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“…The study follows the procedural action research approach (Maslen and Lewis, 1994;Platts, 1993). For each case, the primary data source is the analytical output of the application of an established analytical approach that characterises a system, called the System Design Characterisation (SDC) Approach (Yip et al, 2016). The SDC (to be presented in the next sub-section) is chosen to gather data because it clarifies design specifications for early-stage system development through the usage of a standard set of diagrammatic representations, which fits the aim of this study.…”

Section: Approachmentioning

confidence: 99%

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Mapping Stakeholder Engagement Needs in Early-Stage System Development Process

Yip

2023

Proc. Des. Soc.

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Companies design, develop, and market new systems of products and services, through the process of translating beneficiaries’ needs into design specifications, where beneficiaries are those who generate value when using the new product or experiencing the new service enabled by the product. Successful new systems of products and services attract potential beneficiaries. This study explores how to identify the stakeholder engagement requirements of a new system at its early stage of development.The study proposes a procedure and a tool - a new visual representation called the stakeholder-value map - to show the system development team how stakeholders are to interact with the system's key elements, and hence inform the timing of stakeholder involvement, for realising the value proposition of the new system. A working theoretical construct is also emerged from the study: for a new system to have a higher chance of market adoption, one can first visualise the ‘route’ of value-creation, from the lowest value-level product/service elements to the highest value-level service elements; then, identify the requirements for stakeholder engagement in the new system development.

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Section: Approachmentioning

confidence: 99%

“…SDC is developed between 2016-2019 for application in business settings (Yip et al, 2016) from the research instrument PSS Characterisation Approach (PSSCA) that was stabilised in 2014. PSSCA is a five-step workshop approach that uses external representations to analyse a system for its four design characteristics.…”

Section: System Design Characterisation (Sdc)mentioning

confidence: 99%