“…The current studies are mainly about the factors affecting medical tourism demand (Lin, Lee & Huang. 2009;Ferrer & Medhekar, 2012, Johnson & Garman, 2015Loh, 2015;Vetitnev, Kopyirin & Kiseleva, 2016;Tang & Lau, 2017;Tang & Abdullah, 2018;Loh & Triplett, 2019;Nilashi, Samad, Manaf, Ahmadi, Rashid, Munshi et al, 2019;Arulmozhi, Praveenkumar, Vinayagamoorthi, 2019;Al-Talabani, Kilic, Ozturen & Qasim, 2019;Sedianingsih, Ratnasari, Prasetyo & Hendarjatno, 2019), MTSSC management principles such as coordination, collaboration, information exchange and integration Perkumiene, Vienažindiene & Švagždiene, 2019;Cho & Lee, 2019;Karadayi-Usta & Serdarasan, 2019), perceived MTSSC quality (Debata, Patnaik & Mahapatra, 2012;Rahman 2019;Mohd Isa, Lim & Chin, 2019;Sadeh & Garkaz, 2019), benefits and risks of medical travel (Kumar et al, 2012), partnership quality between health institutions and travel agencies (Lin, 2014), and supply chain network modelling (Ahmadimanesh, Paydar & Asadi-Gangraj, 2019).…”