Trust in Automated Vehicles

Mirnig, Alexander G.; Trösterer, Sandra; Meschtscherjakov, Alexander; Gärtner, Magdalena; Tscheligi, Manfred

doi:10.1515/icom-2017-0031

Cited by 9 publications

(3 citation statements)

References 22 publications

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“…Previous work on trust in automated vehicles [77] has identified the need to calibrate and understand trust. Scholars have long debated trust issues in other domains, for example, Metsctecherjakov et al [78]; the findings of their studies could apply in the automotive domain.…”

Section: Remote Design Trust and Privacy Relevance In Other Domainsmentioning

confidence: 99%

Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

Tasoudis

Perry

2018

MTI

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This study reports on the empirical findings of participatory design workshops for the development of a supportive automotive user experience design system. Identifying and addressing this area with traditional research methods is problematic due to the different user experience (UX) design perspectives that might conflict and the related limitations of the automotive domain. To help resolve this problem, we conducted research with 12 user experience (UX) designers through individual participatory prototyping activities to gain insights into their explicit, observable, tacit and latent needs. These activities allowed us to explore their motivation to use different technologies; the system’s architecture; detailed features of interactivity; and to describe user needs including efficiency, effectiveness, engagement, naturalness, ease of use, information retrieval, self-image awareness, politeness, and flexibility. Our analysis led us to design implications that translate participants’ needs into UX design goals, informing practitioners on how to develop relevant systems further.

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Section: Remote Design Trust and Privacy Relevance In Other Domainsmentioning

confidence: 99%

Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

Tasoudis

Perry

2018

MTI

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“…Previous work on trust in automated vehicles [57] has identified the need to calibrate and understand trust. Scholars have long debated trust issues in other domains as Metsctecherjakov et al [58] stresses, and the findings of their studies could apply in the automotive domain.…”

Section: Ux Goalsmentioning

confidence: 99%

Participatory Prototyping to Inform the Development of a Remote UX Design System in Automotive

Tasoudis¹,

Perry²

2018

Preprint

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This study reports on empirical findings of participatory design workshops for the development of a supportive user experience design system in the automotive. Identifying and addressing this area with traditional research methods is problematic due to the different UX design perspectives that might be conflicting and the related automotive domain limitations. To help resolve this problem, we conducted research with 12 User Experience (UX) designers through individual participatory prototyping activities to gain insights on their explicit, observable, tacit and latent needs. These activities allowed us to explore their motivation to use different technologies; the system's architecture; detailed features of interactivity and describe user needs including Efficiency, Effectiveness, Engagement, Naturalness, Ease of Use, Information retrieval, Self-Image awareness, Politeness, and Flexibility. Our analysis led us to design implications that translate participants' needs into UX design goals, informing practitioners on how to develop relevant systems further.

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“…By TOR we refer to a signal indicating the need to take over driving tasks. Such control transition requests can be spoken or text-based messages, abstract unimodal (mostly visual, auditory, or haptic and sometimes even smell) or multimodal cues [1,11,13,16,29,36,37,38,41].…”

Section: Introductionmentioning

confidence: 99%

Unimodal and Multimodal Signals to Support Control Transitions in Semiautonomous Vehicles

Salminen

Farooq

Rantala

et al. 2019

Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

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Semiautonomous driving still requires the driver's control and attention in certain situations. Especially control transitions, i.e. takeover and handover situations, are important for safety. Our aim was to study control transitions supported by unimodal (i.e. visual, auditory, or haptic) or multimodal (i.e. visual, auditory and haptic) signals indicating change from manual to autonomous driving and vice versa. The signals were abstract visual blinks, auditory beeps, or haptic vibrations. The task was to take over driving while either looking through the windshield or playing a game. In addition, in half of the control transitions a feedback signal indicated successful control transition. The results showed that a secondary task slowed down the reaction times, but there was a great variation between individuals. In general, the response to auditory signal was slower than to visual, haptic, or multimodal signals. Moreover, users preferred feedback during control transitions but this slowed down the reaction time.

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Trust in Automated Vehicles

Cited by 9 publications

References 22 publications

Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

Participatory Prototyping to Inform the Development of a Remote UX Design System in Automotive

Unimodal and Multimodal Signals to Support Control Transitions in Semiautonomous Vehicles

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