Proceedings of the 25th International Conference on Intelligent User Interfaces 2020
DOI: 10.1145/3377325.3377501
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Trust in AutoML

Abstract: We explore trust in a relatively new area of data science: Automated Machine Learning (AutoML). In AutoML, AI methods are used to generate and optimize machine learning models by automatically engineering features, selecting models, and optimizing hyperparameters. In this paper, we seek to understand what kinds of information influence data scientists' trust in the models produced by AutoML? We operationalize trust as a willingness to deploy a model produced using automated methods. We report results from thre… Show more

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Cited by 82 publications
(21 citation statements)
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References 39 publications
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“…Dove et al [209] surveyed to understand how design innovation is practiced in the ML domain in terms of user experience. [63], [70], [165], [174], [211] [124], [125], [128], [175], [217] [69], [112], [113], [118], [130], [131], [133], [135], [137], [140], [144], [152], [153], [155] [49], [57], [67], [98], [110], [114], [180], [192], [193], [203], [214], [215] [48], [59], [62], [75], [79], [111], [120], [156], [159], [185], [195], [197], [207], [218] [65], [83],…”
Section: Survey Resultsmentioning
confidence: 99%
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“…Dove et al [209] surveyed to understand how design innovation is practiced in the ML domain in terms of user experience. [63], [70], [165], [174], [211] [124], [125], [128], [175], [217] [69], [112], [113], [118], [130], [131], [133], [135], [137], [140], [144], [152], [153], [155] [49], [57], [67], [98], [110], [114], [180], [192], [193], [203], [214], [215] [48], [59], [62], [75], [79], [111], [120], [156], [159], [185], [195], [197], [207], [218] [65], [83],…”
Section: Survey Resultsmentioning
confidence: 99%
“…Das et al [78] explored whether humans can improve performance using explainable AI capabilities with computer techniques that surpass humans. Drozdal et al [79] attempted to discover what is vital to ML engineers' trust in the Auto ML system. Ohn-Bar et al [80] studied an indoor navigation interface for blind people.…”
Section: User Studiesmentioning
confidence: 99%
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“…In the future, we want to implement additional components to cover and simplify the Data Acquisition and Governance, Model Deployment, and Model Monitoring stages and improve the support of multi-user communications and collaborations in every stage and across different stages. Finally, as the relationship between user trust and AutoML systems is crucial to ensure that these tools can be trustworthy enough to be adopted responsibly by the public [70], we also plan to investigate the explainability and trust to allow the users to understand the results and automation better.…”
Section: Discussionmentioning
confidence: 99%
“…[81] How did the system produce the model? [30] Users interpret the system's output and question the underlying mechanisms.…”
Section: Scrutabilitymentioning
confidence: 99%