Trust in Online Journalism

Toplumsal Sorumluluk Yaklaşimi Ve Güven Bağlaminda Medya Ve Kamuoyu Araştirmalari Arasindaki̇ İli̇şki̇

“…Avrupa Komisyonu (2013), Gallup (2014) ve Edelman (2015) gibi birçok araştırma batı toplumlarında medyaya duyulan güvende bir problem olduğunu ortaya koymaktadır (Grosser, 2016(Grosser, : 1036(Grosser, , 1050(Grosser, -1052. Güvenilirlikle ilgili çalışmalar; kaynağın, medya kuruluşunun, medya içeriğinin güvenilir olup olmaması olmak üzere üç kategoride toplanmaktadır (Golan, 2010: 3;Kiousis, 2001: 381-382).…”

“…2016'daki bir çalışmada, insanların sosyal medyada aktif olan gazetecilere daha çok güvendiği sonucuna ulaşılmıştır (Jahng ve Littau, 2016: 37, 47-53). İnsanların elde ettikleri haberleri sosyal medyadan aldıklarını söylemelerine rağmen basılı gazetelere daha çok güvendiklerini ortaya koyan çalışmalar (Grosser, 2016(Grosser, : 1036(Grosser, , 1050(Grosser, -1052 (Kovach ve Rosensteil, 2001: 40-76). Halkın güvenini kazanmak için medyanın yansız ve doğru haber vermesi gerekmektedir (Güz, 2005: 88).…”

Trustworthy Or Shady?

“…The stimuli varied with regard to two between-subject factors, which are explained more fully below: visualization and verification. We controlled for recency as well as for both likes and retweets as rating cues in the visual conditions, as both can potentially influence perceived trustworthiness (Grosser 2016;Sundar, Knobloch-Westerwick, and Hastall 2007). Apart from these four different treatment groups, we also added a control group which received the same story but without any indication of UGC in the form of Twitter as a source and thus also no visualization and no mention of verification.…”

“…Starting with an initial set of items from existing research on media credibility and media trustworthiness (Gaziano and McGrath 1986;Kohring 2004;Meyer 1988), a subset of items was chosen that apply to the antecedents shown to be influenced by UGC. Finally, we added additional items that were derived from our previously developed conceptual model of trust in journalism, specifically regarding the relevant antecedents of trustworthiness for UGC (Grosser 2016;Grosser, Hase, and Blöbaum 2016). Five antecedents of trustworthiness (diversity, currentness, correctness and verifiability of information as well as reliability of sources) were measured by asking people on a 5-point Likert scale how much they agreed with a statement (see Table 2).…”

“…Despite these recent findings and the importance of journalistic trustworthiness, few studies have dealt with recipients' trust in online journalism either theoretically or empirically. We have previously taken a first step to fill this research gap by proposing a conceptual model of trust in online journalism (Grosser 2016;Grosser, Hase, and Blöbaum 2016), which takes into consideration the most important recent developments due to media changes in the digital context and their impact on journalism's trustworthiness and is partly outlined in the following chapter.…”