Trustfulness as a Key Factor of Competitiveness in Medium-Sized Companies in Colombia

Abstract

The purpose of this chapter is to describe and study the dimensions that establish trustfulness between management and employees in medium-sized companies in Bogotá DC as a key factor for the competitiveness of organizations. To do this, an analysis was made of the aspects that allow to resolve the confidence indicators, the most representative variables of each of these dimensions were established with their respective items, and finally, the incidence of these in each of the dimensions was statistically verified. With its variables according three hypotheses. Specifically, the result of the Hypothesis 2 (H2) will be described: “In the dimension of relational capital the internal relations acceptance basically depends on the fulfillment of agreements and recognition that the leader assumes with his collaborators.”