Trusting in the change of new public management

Transition in Complex Polycentric Contexts: Trusting and Multifunctional Semantics

“…Möllering () labels trusting as (1) continuing; (2) processing; (3) learning; (4) becoming; and (5) constituting. As a layered process model, Möllering (:289) states that the five process views build upon each other, and Neisig () shows how this connectedness implies that unsolved obstacles at lower stages in the layered model may hinder successful trusting processes at more profound stages. This also applies to the theorizing in this article, as an adequate semantic reservoir is needed in order to fulfil the second stage (processing) in Möllering's layered model of trusting.…”

“…Luhmann (1979) defines trust as a risky investment having positive expectations, whereas Möllering (2013) discusses whether 'trust as testing' actually is trust, as the positive expectations may be lacking -this has also been discussed inNeisig (2016).6 Nine (out of 98) municipalities were given the right to apply for exemption from national legislation during the trial periods.…”

“…Luhmann () defines trust as a risky investment having positive expectations, whereas Möllering () discusses whether ‘trust as testing’ actually is trust, as the positive expectations may be lacking—this has also been discussed in Neisig ().…”