Trusty: A Tool to Improve Communication and Collaboration in DSD

Knowledge sharing via social media in software development: a systematic literature review

“…The majority of the studies in this group focus on how social media is used, and hence do not examine how social media affects the work processes of a single individual or their accompanying impacts. Very few studies touch upon factors such as motivation [HL07], [PTS13], [VSDF14], trust [AVHPM11], or work performance and value [CVGLG12]. This review reveals a tendency in research within knowledge sharing via social media toward investigating the subject from a general perspective, with a lack of focus on the impacts at the individual level.…”

A Social Network to Increase Collaboration and Coordination in Distributed Teams

“…Information concerning people skills (see Figure 4C) and place of work (see Figure 4D) can also be included. This information helps to locate where the other person is, as communicating with a colleague without knowing where that person is located may sometimes make one feel uncomfortable [23].…”

“…Moreover, according to [26], how well people know each other has an impact on team spirit. This profile gives people the opportunity to share more information about themselves and to provide a channel for informal communication in VTs, with the objective of increasing mutual knowledge and helping to build trust [23]. The personal profile (see Figure 5) includes other data items that are specifically related to the person in order to encourage interpersonal interaction.…”