Types of information technology capability and their impacts on competitiveness

Abstract

Purpose-This paper aims to examine the impacts of IT Capability and its four sub-dimensions on the firm competitiveness at the logistics sector. IT capabilities have four sub-dimensions as IT infrastructure, IT business experience, IT relationship resources and IT human resources. IT infrastructure capability refers to the combinate hardware, software, network resources and services. IT business experience, is an ability to unify IT strategy and business strategy. IT relationship resource, is a capability to compound IT functions with business units and IT resources. IT human resources stand for an organizational resource and capability. Methodology-The data was collected from the national industry of logistics service providers associated in the international forwarding associations UND by questionnaire method. 450 questionnaires were distributed, 428 of them was returned (a response rate of 95%). Findings-All data was analysed by SPSS programme. First of all demographic characteristics of the respondents were presented by the frequency analysis. Then correlation analyse was used and it was found significant and positive relationships among IT Capability, its four sub-dimensions and competitiveness. At last regression analyses were used. Conclusion-The results of analyses showed that a firm's IT capability and its sub dimensions have positive effects on competitiveness, as proposed for this study.

Corporate Technological Capability as a Driver to Firm Performance: A Study on Firms Listed at the Nairobi Securities Exchange

“…The IT capability literature recognizes that competence in mobilizing and deploying IT-based resources is a source of competitive advantage and differentiates firm performance (Bataineh et al, 2015). The IT capability of a company encompasses its technological infrastructure, the human resources with technical and managerial IT skills, and intangible IT-enabled assets like knowledge resources, customer focus, and synergistic elements (Bakan & Sekkeli, 2017).…”

“…A firm's evolution in technology signifies an ongoing process of generating and absorbing technologies that enable the competitive production and provision of valuable products to the market. According to Bakan and Sekkeli (2017), the positive effects of technological capability on firm performance highlight its potential to influence intermediary factors like a firm's learning. Research has demonstrated that technological capability enhances a firm's learning capacity, organizational efficiency, manufacturing proficiency, and resource allocation competence (Panda & Rath, 2021).…”

Corporate Technological Capability as a Driver to Firm Performance: A Study on Firms Listed at the Nairobi Securities Exchange

“…The IT capability literature recognizes that competence in mobilizing and deploying IT-based resources is a source of competitive advantage and differentiates firm performance (Bataineh et al, 2015). The IT capability of a company encompasses its technological infrastructure, the human resources with technical and managerial IT skills, and intangible IT-enabled assets like knowledge resources, customer focus, and synergistic elements (Mugwe, 2023;Bakan & Sekkeli, 2017). Businesses can enhance their operational performance by effectively utilizing their IT capability to boost earnings, minimize expenses, or achieve both objectives (Adamides & Karacapilidis, 2020).…”

“…A firm's evolution in technology signifies an ongoing process of generating and absorbing technologies that enable the competitive production and provision of valuable products to the market. According to Bakan and Sekkeli (2017), the positive effects of technological capability on firm performance highlight its potential to influence intermediary factors like a firm's learning.…”

Do information technology (IT) capabilities affect hotel competitiveness?

“…In short, IT has become the critical resource and capability for firms to achieve competitiveness (Bakan and Sekkeli, 2017). In particular, based on the well-established Grant's (1991) resource classification, three major types of IT resources have been consistently recognized, including a firm's IT human capital, infrastructure and relational resources (Bhatt and Grover, 2005;Sambamurthy et al, 2003).…”