Types of intelligence in engineers of the Norte de Santander Department-Colombia

Abstract

The research aimed to analyze citizen perceptions in public servers in Norte de Santander, the associated model showed as a relevant factor the type of intelligence of the engineers, the transparency and ethics of the engineers who are engineers public server; the article identifies the types of intelligence of servers in Norte de Santander. From a qualitative approach, interview result categories were determined and from a non-experimental factorial type design, two questionnaire type instruments were used, conformed by Likert type response alternatives, whose validity is high with kappa index of 0.78 obtained through the evaluation of experts and a reliability with Cronbach alpha of 0.85; applied to public servers in the metropolitan area of Cúcuta, Ocaña, Patios, Sardinata, Cacota. Results allow to identify five types of intelligence in the engineers, with characteristics determined in an average level, with a high level in emotional intelligence. It is concluded that emotional intelligence, ethical intelligence, social intelligence, cognitive-rational intelligence and creative intelligence stand out in engineers in Norte de Santander, associated with coaching characteristics and conflict resolution.