Uncertainty and Resilience

Abstract

This study examines the experiences of theological library deans and directors in the United States and Canada as they navigated the COVID-19 pandemic. Survey and interview data gathered in spring and fall 2020 provide insight about how library leaders managed change and uncertainty, including the sudden shift to virtual learning environments, meeting changing patron needs, and identifying opportunities amidst unprecedented challenges. The researchers contextualize this research within the recent history of theological education and alongside the limited information available about the impacts of the pandemic on libraries. Further research is needed to understand the long term implications of the pandemic on theological librarianship.

Korean immigrants’ perceptions of library services and library multicultural programs for Asian communities before and during COVID-19

“…More studies similar to our investigation are needed to "co-create community narratives and solutions" with immigrant groups (Zhuang et al, 2021, p. 234) to provide a broader range of library services. Welsh et al (2021) expected that the way future libraries will be operated is going to be different from the prepandemic model. "Returning to the status quo should not, must not, be an option after Covid-19… There is no other way" (Hertel and Keil, 2020, p. 13).…”

“…Not all local libraries were ready to support their users through virtual media. In addition, the libraries had to have staff work remotely (Welsh et al, 2021). The forced shift to an online presence might have been more challenging for language-minority communities to access information and library services because of social isolation and physical separation perpetuated by racial discrimination (Wang, 2021).…”