Unchained from the chain: Supply management from a logistics service provider perspective

Huemer, Lars

doi:10.1016/j.jbusres.2011.05.028

Cited by 58 publications

(43 citation statements)

References 23 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The logistics services industry demonstrated tremendous growth for decades, alongside which there has been an increasing academic interest in LSPs, especially since the 1990s [4]. According to Lukassen and Wallenburg [5] the work of LSPs has been increasingly recognized during the last few years, as has the significance of functioning supply relationships [6,7].…”

Section: Introductionmentioning

confidence: 99%

The Role Played by Trust and Its Effect on the Competiveness of Logistics Service Providers in Hungary

Oláh

Bai

Karmazin³

et al. 2017

Sustainability

View full text Add to dashboard Cite

This research focuses on the role of trust and the impact of its level on the revenue, earnings before tax and the degree of flexibility of logistics service providers (LSPs). More specifically, the role of the executive manager is examined in relation to the impact of business relationships (trust levels) within and between organizations. In addition, the analysis covers the development of revenue, earnings before tax and degree of flexibility of logistics service providers in the context of the role of the head manager. The data were collected from 51 logistics service providers in Hungary. The results show that the level of trust established in the organization (with the employees, co-workers etc.) has a positive impact on the earnings before tax. Furthermore, this paper confirms that the trust executive managers establish around them is an important performance factor which even consumers perceive and that it has major significance in terms of degree of flexibility. This research further increases our understanding of the role and importance of trust as a strategic success factor for LSPs.

show abstract

Section: Introductionmentioning

confidence: 99%

The Role Played by Trust and Its Effect on the Competiveness of Logistics Service Providers in Hungary

Oláh

Bai

Karmazin³

et al. 2017

Sustainability

View full text Add to dashboard Cite

show abstract

“…According to Lukassen and Wallenburg (2010), the work of LSPs has been increasingly recognised over the last few years, as has the significance of functioning supply relationships (Huemer 2012). Third-party logistics (3PL) plays a main role in supply chain management and, as a result, has experienced remarkable growth.…”

Section: Introductionmentioning

confidence: 99%

An Examination of Trust as a Strategical Factor of Success in Logistical Firms

Oláh

Karmazin²,

Fekete

et al. 2017

Business: Theory and Practice

View full text Add to dashboard Cite

The aim of this research is to examine the effect of the role and level of in-sector trust (involving clients, subcontractors, and other logistics providers) and trust within firms in creating competitiveness in logistics service providers. The data were collected from 51 logistics service providers in Hungary. During our research we established that trust related to staff is decisive in the direction of the firm’s profitability, and the trust communicated by the top manager (trust in partners) is essential in ensuring smooth operations and long term, stable flexible cooperation. The results of this paper effectively support logistics service providers in finding economic success factors, thanks to which they can completely satisfy the expectations of customers in the supply chain.

show abstract

“…Uma cadeia de suprimentos consiste em uma série de operações na cadeia de valor, que ocorrem sequencialmente, em organizações interdependentes, cujo objetivo é atender o consumidor por meio de um fluxo operacional (Chen, 2011;Huemer, 2012;Hall & Saygin, 2011). Por outro lado, para Paulraj & Chen (2011), a gestão da cadeia de suprimentos deve ter como principal objetivo gerar valor ao cliente, orientando a sua mentalidade para o ambiente externo, fazendo com que a cadeia desenvolva-se constantemente e os recursos sejam aproveitados com esse objetivo.…”

Section: Referencial Teóricounclassified

Avaliação E Compartilhamento De Recursos Estratégicos Em Duas Empresas De Uma Cadeia De Suprimento De Estruturas Metálicas

Gohr

Gonçalves

Santos

2017

HOLOS

View full text Add to dashboard Cite

RESUMOEste artigo tem como principal objetivo identificar e analisar os recursos estratégicos de duas empresas (uma empresa focal e um fornecedor de primeira camada) que atuam em uma cadeia de suprimentos de estruturas metálicas, utilizando como pano de fundo a visão baseada em recursos. Especificamente pretende-se verificar se os recursos identificados e avaliados são compartilhados e melhorados, de forma a analisar o potencial de ampliação de vantagem competitiva das duas empresas em função do relacionamento existente entre elas. Para tanto, foram realizados dois estudos de casos, utilizando como técnica principal de coleta de dados a entrevista semiestruturada e estruturada. Tratase de uma pesquisa aplicada e de caráter descritivo que adotou uma abordagem predominantemente qualitativa para a análise de dados. Os resultados demonstraram que as características do relacionamento entre as empresas estão relacionadas à dependência, poder, satisfação, confiança, comunicação e comprometimento. Os recursos identificados foram bem avaliados em relação aos critérios de valor, sustentabilidade e versatilidade pelas duas empresas. Os recursos mais importantes para o bom desempenho do relacionamento entre as duas empresas são informações e conhecimento. O intercâmbio desses recursos permitiu a melhoria dos seguintes recursos nas empresas: qualidade do produto, relacionamentos interpessoais, habilidade, experiência e treinamento. PALAVRAS-CHAVE:visão baseada em recursos, cadeia de suprimentos, vantagem competitiva. ASSESSMENT AND RESOURCE SHARING IN TWO ORGANIZATIONS OF A SUPPLY CHAIN OF STEEL STRUCTURES ABSTRACTThis study aims to identify and analyze strategic resources in two companies (a focal firm and one of its most important suppliers) from a supply chain of steel structures, using theoretical support from the resourcebased view. Specifically we intend to check if the identified resources are shared and improved in order to analyze the potential for expansion of competitive advantage of the two companies due of the relationship between them. We conducted two case studies, using as the main technique of data collection the semistructured and structured interviews. It is an applied and descriptive research which adopted a predominantly qualitative approach to data analysis. The resultsshowed that the characteristics of the relationship between the companies are related to dependence, power, satisfaction, trust, communication and commitment. The resources identified in the research field were well assessed in relation of its value, sustainability and versatility by both companies. The most important resources for the relationship between the two companies are information and knowledge resources. The exchange of these resources led to an improvement of the following resources: product quality, interpersonal relationships, skills, experience and training.

show abstract

Unchained from the chain: Supply management from a logistics service provider perspective

Cited by 58 publications

References 23 publications

The Role Played by Trust and Its Effect on the Competiveness of Logistics Service Providers in Hungary

The Role Played by Trust and Its Effect on the Competiveness of Logistics Service Providers in Hungary

An Examination of Trust as a Strategical Factor of Success in Logistical Firms

Avaliação E Compartilhamento De Recursos Estratégicos Em Duas Empresas De Uma Cadeia De Suprimento De Estruturas Metálicas

Contact Info

Product

Resources

About