Understanding Daily Care Experience Preferences Across the Lifespan of Older Adults: Application of Natural Language Processing

Abstract

Introduction: Older adults are a heterogeneous group, and their care experience preferences are likely to be diverse and individualized. Thus, the aim of this study was to identify categories of older adults’ care experience preferences and to examine similarities and differences across different age groups. Methods: The initial categories of older adults’ care experience preferences were identified through a qualitative review of narrative text (n = 3134) in the ADVault data set. A natural language processing (NLP) algorithm was used to automatically and accurately define older adults’ care experience preference categories. Descriptive statistics were used to examine similarities and differences in care experience preference categories across different age groups. Results: The overall average performance of NLP algorithms was relatively high (average F-score = 0.88; range: 0.77-0.96). Through a qualitative review of 350 randomly selected texts, a total of 11 categories were identified. The most frequent category was music, followed by photographs, entertainment, family/friends, religion-related, atmosphere, flower/plants, pet, bed/bedding, hobby, and other. After applying the best performing NLP algorithm to each category, older adults’ care experience preference categories were music (41.32%), followed by photographs (28.47%), entertainment (13.46%), religion-related (n = 12.69%), pet (12.22%), flower/plants (11.51%), family/friends (8.45%), atmosphere (7.75%), bed/bedding (6.12%), and hobby (5.45%). Young-old and old-old adults had similar care experience preferences with music being the most frequent category while old-old adults had photographs as the most frequent category for their care experience preference. Conclusion: Clinicians must understand the distinct categories of care experience preferences and incorporate them into personalized care planning.