Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age 2018
DOI: 10.1145/3209281.3209369
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understanding 'development' from the perspective of e-government, digital divide and ICT4D literature

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Cited by 2 publications
(3 citation statements)
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“…On the one hand, this inequality is manifested in the inequality of opportunities for residents with better digital skills to fully enjoy the dividends of employment and education brought by the digital age [43,44]. On the other hand, it is manifested in the slow development of digitalization in developing countries; the gap in terms of rural residents' income [45]; the structure of consumption and the quality of basic education and cities [46][47][48][49]; the gap in wealth of among families [50]; and the inequality of public services [51,52].…”
Section: Reviewmentioning
confidence: 99%
“…On the one hand, this inequality is manifested in the inequality of opportunities for residents with better digital skills to fully enjoy the dividends of employment and education brought by the digital age [43,44]. On the other hand, it is manifested in the slow development of digitalization in developing countries; the gap in terms of rural residents' income [45]; the structure of consumption and the quality of basic education and cities [46][47][48][49]; the gap in wealth of among families [50]; and the inequality of public services [51,52].…”
Section: Reviewmentioning
confidence: 99%
“…e-Government provides services to business, government employees and citizens (Saleh et al 2019). Lal et al (2018) assert that e-Government is a catalyst or tool for government administrative reform. Proponents often promise the outcome of better govern-ment, including improved quality of services, reduced costs, wider political participation or more effective policies and programs.…”
Section: E-governmentmentioning
confidence: 99%
“…Lal et al (2018:95) highlight that e-Government is not just about designing smart IT policies or functional systems; it is also about coordination between projects active at all levels. Furthermore, Lal et al (2018) state that e-Government is a broad concept encompassing service delivery and transforming government and democratic opportunities. Kaisara and Pather (2011: 7) found that e-Government websites have invalid e-mail addresses, notably do not respond to queries as received, nor are automated responses used.…”
Section: E-governmentmentioning
confidence: 99%