Understanding Fitness Tracker Users’ and Non-Users’ Requirements for Interactive and Transparent Privacy Information

Abstract

While ftness tracker users consent to the processing of their sensitive data based on privacy policies, previous research has demonstrated that legal texts often remain unread or incomprehensible. This questions whether the given consent is indeed informed. While past research concentrated on improving privacy comprehension, our research aims to better understand user requirements for interactive and transparent privacy information and control systems. We mainly focus on users' assessment of contextual and functional aspects. Findings from an online survey with ftness tracker users and non-users ( = 204) reveal that such systems need to support users and potential users throughout the usage life cycle, illustrating a dynamic change in requirements and their prioritization of information transparency and privacy control. Design recommendations derived from our results support the development of interactive and comprehensible privacy systems that enable more knowledgeable decisions on sharing and processing ftness tracker data. CCS CONCEPTS• Human-centered computing → Visualization application domains; • Security and privacy → Human and societal aspects of security and privacy.