Understanding Knowledge Management Spectrum for SMEs in Global Scenario

Baporikar, Neeta

doi:10.4018/978-1-7998-1760-4.ch082

Cited by 3 publications

(4 citation statements)

References 43 publications

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“…Therefore, the assessment of the digital maturity level of knowledge governance can be used as a tool for the enterprise to improve and survive in the long term, regardless of the purpose of the digital transformation to be undertaken. This is something that has been widely explored by both industry (Kasiviswanathan et al, 2020;Baporikar, 2020) and academia (Thalmann et al, 2020;Ngah and Wong, 2020). However, no specific results can be reported in this regard.…”

Section: K 533mentioning

confidence: 92%

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Engineering sustainable digital transformation projects immune to technical debt

Sánchez-Segura

Medina-Domínguez

Dugarte-Peña

et al. 2022

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PurposeThe current scenario is dominated by an urgent need for economic recovery caused by the global health emergency that has been at work since January 2020. Digital transformation plays a crucial role in bringing about this recovery. However, the failure rate of digital transformation projects over the last 10 years is very high. Considering the growing demand for digital transformation from businesses, the digital transformation failure rate, if unchanged, could lead to an exponential growth in technical debt. Technical debt is acquired when the digital transformation to be deployed at a business fails. The accumulation of technical debt will lead not only to economic stalemate but possibly also to yet another setback.Design/methodology/approachThe developed set of methodologies form what has been termed the Digital Transformation Governance Engineering Process (DTGEP). This process can help any business wishing to undertake a digital transformation project to materialize their project in a sustainable, productive and competitive way.FindingsDTGEP prevents the generation of technical debt because organizational knowledge is aligned with the technological solution that best suits the needs of each business in order to support its strategic or business objectives.Research limitations/implicationsDTGEP has already been used to successfully discover the relationship between business features and the prospective digital transformation. However, it needs to be applied in case studies on many other businesses across the economy in order to gather more accurate information that could be clustered by sectors.Originality/valueDTGEP was tested on a set of 25 projects, and this paper reports several interesting findings regarding its use, like the impact of the digital transformation on different parts of the business model canvas (BMC) and the intellectual capital of the organization developing the digital transformation, and how the status of the organization's intangible assets affects the decision-making process with respect to the prospective digital transformation.

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Section: K 533mentioning

confidence: 92%

“…This is something that has been widely explored by both industry (Kasiviswanathan et al. , 2020; Baporikar, 2020) and academia (Thalmann et al ., 2020; Ngah and Wong, 2020). However, no specific results can be reported in this regard.…”

Section: Justification For Researchmentioning

confidence: 99%

Engineering sustainable digital transformation projects immune to technical debt

Sánchez-Segura

Medina-Domínguez

Dugarte-Peña

et al. 2022

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“…This management of intangible assets will then become a great opportunity for the digital creative industry as knowledge management will be more efficient using digital media. Companies that adopt digitization in their business operations will have the ability to manage intangible assets in the form of knowledge through the digital system they have created [11].…”

Section: Introductionmentioning

confidence: 99%

Knowledge Management: Efforts to Create an Excellent Digital Creative Industry

Prawira,

Ummah,

Aditiya

et al. 2023

SABDA

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As a sub-sector of the creative industry, which is a priority in the third stage of national creative industry development, the digital creative industry should be further developed through appropriate strategies. The heart of the industry is ideal for creating creative digital products. If not managed, it is difficult to transform each individual's ideas into organizational knowledge. Knowledge management as a medium for managing ideas can transform individual knowledge into shared knowledge. This research is qualitative. The sampling technique used is targeted sampling. Respondents of this survey are digital creative businessmen from Bandung City who have a deep understanding of the knowledge management process. Data were collected by observational methods, questionnaire distribution, and in-depth interviews. The survey found that the digital creative industry in Bandung City is facing problems in implementing effective knowledge management. Personal knowledge, work processes, and possession of technology were not optimally implemented to complete the work.

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“…[13][14][15][16][17] Therefore, knowledge governance assessment can be used as a tool for the company to improve and survive in the long term, irrespective of the digitalization purpose. This is something that has been widely explored by both industry 18,19 and academia. 20,21 From the industry viewpoint, a very clear example of knowledge management systems automation has been reported, specifically mentioning the benefits and impact that such automation had on one particular company.…”

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confidence: 99%

Knowledge governance maturity assessment can help software engineers during the design of business digitalization projects

Sánchez-Segura

Medina-Domínguez

Seco

et al. 2020

J Software Evolu Process

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Software engineers and IT professionals face the challenge of envisioning the needs and wishes of their client companies, whose long‐term survivability depends on their adaptability to the digital business ecosystem, which is impregnating more or less every single sector of the economy. Looking at the data reported on the business digitalization project success rate, we realize that there is a lot of room for improvement. In this paper, we focus on the results of developing 10 business digitalization projects for 10 small and medium enterprises, where the software engineers in charge of the projects assessed the knowledge governance maturity of client companies before proposing any specific projects to support their digital businesses. We surveyed the software engineers participating in the above projects to gather their impressions of using knowledge governance assessment as a tool to predictively visualize the digital solution that best fits each digitalization project.

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Understanding Knowledge Management Spectrum for SMEs in Global Scenario

Cited by 3 publications

References 43 publications

Engineering sustainable digital transformation projects immune to technical debt

Engineering sustainable digital transformation projects immune to technical debt

Knowledge Management: Efforts to Create an Excellent Digital Creative Industry

Knowledge governance maturity assessment can help software engineers during the design of business digitalization projects

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