“…In this review, we identified factors that impact M&M meetings run by surgical services. The most commonly identified factors that positively assisted M&M meetings included having a consistent structure for meetings and case presentations, 1,3,6,[11][12][13][14]16,[19][20][21]24,26 the use of appropriate tools and software, 14,15,17,19,22,25 a focus on systems issues rather than individual issues 1,14,[16][17][18] and follow-up of recommendations for change. 1,3,13,17 Dedicated staff will be needed to assist all stages of this process.…”