Understanding User Behavior towards Passwords through Acceptance and Use Modelling

a b s t r a c tSecurity policies are required that protect information from unauthorised access, and also respect challenges users face in creating, and particularly managing, increasing numbers of passwords. This paper investigates real password use in the context of daily life. It presents the results of an empirical study where participants completed a password diary over 7 days, followed by debrief interviews to gain further knowledge and understanding of user behaviour. The results reported relate to how many passwords are in use, the types of passwords participants created, the relationships between different passwords and to sensitive services, how participants retrieved their passwords and finally, the different strategies adopted by users in their management of passwords. The paper concludes by providing a high level set of password guidelines, along with suggestions for mechanisms to support creating, encoding, retrieving and executing multiple passwords.

show abstract

Securing Health Care: Assessing Factors That Affect HIPAA Security Compliance in Academic Medical Centers

Brady

2011

2011 44th Hawaii International Conference on System Sciences

View full text Add to dashboard Cite

Understanding User Behavior towards Passwords through Acceptance and Use Modelling

Cited by 5 publications

References 38 publications

Technology Adoption Theories and Models

Technology Adoption Theories and Models

Using and managing multiple passwords: A week to a view

Securing Health Care: Assessing Factors That Affect HIPAA Security Compliance in Academic Medical Centers

Contact Info

Product

Resources

About