Usability and accessibility analysis of selected government websites in Sri Lanka

Gopinath, Subash C. B.; Senthooran, V.; Lojenaa, N.; Kartheeswaran, T.

doi:10.1109/tenconspring.2016.7519439

Cited by 21 publications

(8 citation statements)

References 4 publications

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“…The selection criteria of the websites to be examined and assessed are criteria used in [4] such as:…”

Section: Methodsmentioning

confidence: 99%

“…The usability of a website increases user"s trust to use it. When a website is easy to use and reliable, users tend to revisit the site frequently and improves public interaction to the government [4].…”

Section: Country Profile-tanzaniamentioning

confidence: 99%

“…Rating for loading time is divided into three rating as shown in Table 3. According to [4], high loading speed lead to faster response time to the user and simplify browsing. The authors here also stressed that, the average loading speed makes the user wait a bit but still the user satisfying with speed.…”

Section: Website Loading Timementioning

confidence: 99%

“…When designing the websites for these public institutions, the basic design principles should be taken into consideration to make it easy for users to access services online. A website is considered to follow basic principles of web standards if it is effective, efficient, memorable, error free and provide satisfaction to its users [4]. Therefore the need for assessing e-government websites usability, accessibility and security in Tanzania is required in order to keep smooth operation of government electronic activities.…”

Section: Introductionmentioning

confidence: 99%

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Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Elisa¹

2017

IJCA

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In spite of the fact that e-government agency (ega) in Tanzania emphasize on the use of ICT within public institutions in Tanzania, accessibility, usability and web security vulnerabilities are still not considered by the majority of web developers. The main objective of this study is to assess the usability, accessibility and web security vulnerabilities of selected Tanzania e-government websites. Using several automatic diagnostic (evaluation) tools such as pingdom, google speed insight, wave, w3c checker and acunetix, this study assess the usability, accessibility and web security vulnerabilities of 79 selected e-government websites in Tanzania. The results reveal several issues on usability, accessibility and security of Tanzania e-government websites. There is high number of usability problems where 100% of websites were found to have broken links and 52 out of 79 websites have loading time of more than five (5) seconds for their main page. The accessibility results show that all 79 selected websites have accessibility errors and violate w3c Web Content Accessibility Guidelines (WCAG) 1.0. The results on web security vulnerabilities indicate that 40 out of 79 (50.6%) assessed websites have one or more high-severity vulnerability (SQL injection or cross site scripting-XSS) while 51 out of 79 (64.5%) have one or more mediumseverity vulnerabilities (Cross site request forgery or Denial of Service). Based on these results, this study provides some recommendations for improving the usability, accessibility and web security vulnerabilities of public institutions in Tanzania.

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“…The selection criteria of the websites to be examined and assessed are criteria used in [4] such as:…”

Section: Methodsmentioning

confidence: 99%

Section: Country Profile-tanzaniamentioning

confidence: 99%

Section: Website Loading Timementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Elisa¹

2017

IJCA

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“…Google PageSpeed can be used to measure the performance and loading pace of the web [17], [25]. Based on an analysis using Google PageSpeed, Anapedia's web loading speed is 80% which is included in the HIGH category [26].…”

Section: Results and Analysis 31 Calculating Global Usabilitymentioning

confidence: 99%

Quantitative analysis in a heuristic evaluation of web-based encyclopedia for children

Marthasari

Hayatin

2021

TELKOMNIKA

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Anapedia is a web-based encyclopedia designed specifically for children. The web was built because there are still very few Indonesian-language encyclopedias for children. This paper presents an evaluation of the usability of the Anapedia website developed for children in Indonesia to retrieve information available in a wide range of areas. In the context of usability evaluation of children encyclopedia, this is the first study to analyze usability problems identified by experts during the heuristic inspection on their overall evaluation score. This evaluation, performed by seven usability experts, involved the identification and analysis of usability problems in the selected website. The assessment process was mainly based on the Sirius framework evaluation mechanism. The web considered as having high usability level, but they identified many usability problems for further improvement of the site. The most violated heuristic item was found to be "help" whereas the least violated heuristic item was "labelling" aspect.

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Web Analytics for User Experience: A Systematic Literature Review

Palomino

Paz

Moquillaza

2021

Lecture Notes in Computer Science

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Usability and accessibility analysis of selected government websites in Sri Lanka

Cited by 21 publications

References 4 publications

Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Quantitative analysis in a heuristic evaluation of web-based encyclopedia for children

Web Analytics for User Experience: A Systematic Literature Review

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