Usability and User Experience of Technical Aids for People with Disabilities? A Preliminary Study with a Wheelchair

Carneiro, Luciana Emirena dos Santos; Rebelo, Francisco; Filgueiras, Ernesto; Noriega, Paulo

doi:10.1016/j.promfg.2015.07.736

Cited by 15 publications

(9 citation statements)

References 14 publications

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“…According to Carneiro et al (2015), no evidence in the literature systematizes, in a consolidated way, an analysis of the usability and the user experience of the AT [ 42 ]. In this sense, the framework presented here has aimed to integrate the principles of universal design and usability during the process of creating a Low-Cost AT.…”

Section: Discussionmentioning

confidence: 99%

A Framework for a New Approach to Empower Users Through Low-Cost and Do-It-Yourself Assistive Technology

Pousada

Garabal-Barbeira²,

Trillo

et al. 2021

IJERPH

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Background: Assistive Technology (AT) refers to “assistive products and related systems and services developed for people to maintain or improve functioning and thereby to promote well-being”. Improving the process of design and creation of assistive products is an important step towards strengthening AT provision. Purpose: (1) to present a framework for designing and creating Low-Cost AT; (2) to display the preliminary results and evidence derived from applying the framework. Methodology: First, an evidence-based process was applied to develop and conceptualize the framework. Then, a pilot project to validate the framework was carried out. The sample was formed by 11 people with disabilities. The measure instruments were specific questionnaire, several forms of the Matching Person-Technology model, the Psychosocial Impact of Assistive Device Scale, and a tool to assess the usability and universal design of AT. Results: The framework integrates three phases: Identification (Design), Creation (Making the prototype), and Implementation (Outcome Measures), based on the principles of Design Thinking, and with a user-centered perspective. The preliminary results showed the coherence of the entire process and its applicability. The matching between person and device was high, representing the importance of involving the user in the design and selection of AT. Conclusions: The framework is a guide for professionals and users to apply a Low-Cost and Do-It-Yourself perspective to the provision of AT. It highlights the importance of monitoring the entire procedure and measuring the effects, by applying the outcome measures.

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Section: Discussionmentioning

confidence: 99%

A Framework for a New Approach to Empower Users Through Low-Cost and Do-It-Yourself Assistive Technology

Pousada

Garabal-Barbeira²,

Trillo

et al. 2021

IJERPH

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“…Desta forma é possível sintetizar a UX como um processo dinâmico que se modifica com o tempo e envolve duas qualidades importantes: tradicional usabilidade de interação homem-computador (HCI) e acessibilidade equilibrada com design hedônico e afetivo (ZAHARIAS & MEHLENBACHER, 2012;CARNEIRO et al, 2015).…”

Section: Experiência Do Usuário (Ux)unclassified

Revisão Sistemática Da Literatura Sobre Abordagens Metodológicas Da Experiência Dos Usuários Cegos Aplicadas Nas Interações Web Em Dispositivos Móveis

Nogueira

Ferreira

Luz

2018

RESI

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Com o avanço dos recursos tecnológicos e o acesso às informações por diferentes dispositivos, há uma lacuna nas investigações sobre a experiência do usuário (UX) em dispositivos móveis, mais especificamente, na experiência do usuário cego em relação aos atributos de usabilidade alinhados às características de acessibilidade. Assim, este trabalho propõe uma revisão sistemática da literatura, identificando os principais métodos da experiência do usuário cego aplicados nas interações por meio de dispositivos móveis. Dessa forma, foram identificados 805 artigos científicos, sendo selecionados 34 para a revisão sistemática da literatura, os quais endereçavam assuntos relacionados à usabilidade, à experiência do usuário cego e a dispositivos móveis. Por meio da extração dos resultados, identificou-se dezesseis diferentes métodos aplicados na experiência de usuários cegos. Destacam-se a aplicabilidade dos métodos apoiados por revisores especialistas, as técnicas de observações, estudos experimentais, validação e verificação de conformidade com as Diretrizes de Acessibilidade do Conteúdo na Web (WCAG).

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“…In general, the behaviour of the surrounding people towards the ones being stigmatised changes in an inappropriate manner (cf. Brookes 1998;Crocker, Major, and Steele 1998;Carneiro et al 2015). Hereby, different reactions occur -people are, for example, laughed at (cf.…”

Section: Introductionmentioning

confidence: 99%

“…Hereby, different reactions occur -people are, for example, laughed at (cf. Carneiro et al 2015), insulted (cf. Vaes 2014) or simply less appreciated (cf.…”

Section: Introductionmentioning

confidence: 99%

The role of product development in the battle against product-related stigma – a literature review

Schröppel

Miehling

Wartzack

2021

Journal of Engineering Design

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Stigma may be the Achilles' heel of Inclusive Design, having a variety of negative effects on the user, e.g. anxiety or depression. From a product development (PD) perspective, such negative user stigmatisation can lead to the rejection of a product. PD cannot defeat stigma itself, but it can make a valuable contribution by reducing product-related stigma. Joining the battle, this contribution analyses the role of PD and identifies supports that help to reduce stigma in the respective context using an initial and a systematic literature review. The role of PD is split into four categories addressing the need to fulfil specific demands (reduce stigma and improve personal well-being), exploit potentials (see design as a tool, use the power of product semantics and design for our future selves), solve current problems (lack of knowledge and not taking the user seriously) and manage boundary conditions (complexity of stigma and the stigmasensitivity of products). Individual, process, educational solutions or general strategies are supports that help meeting those expectations. Due to different challenges, there is still a need for action to improve those supports to deliver specific design recommendations and reduce the lack of knowledge.

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Usability and User Experience of Technical Aids for People with Disabilities? A Preliminary Study with a Wheelchair

Cited by 15 publications

References 14 publications

A Framework for a New Approach to Empower Users Through Low-Cost and Do-It-Yourself Assistive Technology

A Framework for a New Approach to Empower Users Through Low-Cost and Do-It-Yourself Assistive Technology

Revisão Sistemática Da Literatura Sobre Abordagens Metodológicas Da Experiência Dos Usuários Cegos Aplicadas Nas Interações Web Em Dispositivos Móveis

The role of product development in the battle against product-related stigma – a literature review

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