2019
DOI: 10.1007/978-3-030-22660-2_13
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Usability Evaluation of a Co-created Big Data Analytics Platform for Health Policy-Making

Abstract: The increasingly important role of big data in organisational decisionmaking brings with it significant challenges in terms of designing usable software interfaces. Specifically, such interfaces must allow users to explore, analyse, and visualise complex data from heterogeneous sources and derive insights to support management decisions. This paper describes a usability evaluation of the MIDAS Project, a big data platform for health policy-making, developed by an EUfunded Horizon 2020 project involving a numbe… Show more

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Cited by 12 publications
(11 citation statements)
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“…A substantial part of technology adoption in public health and healthcare is the utility of the tools and the meaningfulness of their outcomes. As a result of being co-created with stakeholders [8], undergoing regular impact evaluations [10], and having usability formally evaluated by policy-makers [6], the MIDAS platform has proved its usefulness and has led to the development of components driven by stakeholder requests. Significant interest was established in the MIDAS platform in what it can offer to new regions, cities and organizations.…”
Section: Resultsmentioning
confidence: 99%
“…A substantial part of technology adoption in public health and healthcare is the utility of the tools and the meaningfulness of their outcomes. As a result of being co-created with stakeholders [8], undergoing regular impact evaluations [10], and having usability formally evaluated by policy-makers [6], the MIDAS platform has proved its usefulness and has led to the development of components driven by stakeholder requests. Significant interest was established in the MIDAS platform in what it can offer to new regions, cities and organizations.…”
Section: Resultsmentioning
confidence: 99%
“…The user evaluation session involved a variety of users from different backgrounds carrying out tasks associated with the obesity self-management approach developed during the OBINTER project. User evaluation was carefully defined to evaluate both the OBINTER approach and the developed solution’s usability, by departing from a well-tested usability protocol [ 44 ], and defining representative tasks tackling the OBINTER approach’s different dimensions (see Table 2 ) and extending the usability questionnaires with approach-specific questions.…”
Section: Discussionmentioning
confidence: 99%
“…A detailed test protocol was developed, inspired by the protocol detailed in [ 44 ]. The protocol is depicted graphically in Figure 10 .…”
Section: Methodsmentioning
confidence: 99%
“…We conducted three rounds of user experience testing to help improve the intermediate prototypes, methodology and results of the initial round are reported in ( 27 ). A combination of heuristic and formative user-centered evaluation methods was employed, providing feedback from both usability experts and evaluating prototypes with real users.…”
Section: Methodsmentioning
confidence: 99%