Usability Evaluation of Smartphone Gestures in Supporting Elderly Users

Salman, Hasanin Mohammed; Ahmad, Wan Fatimah Wan

doi:10.1007/978-3-030-34032-2_60

Cited by 2 publications

(3 citation statements)

References 13 publications

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“…The ability to execute the "drag and drop" gesture is one of the usability problems identified in this research that significantly impacts elderly medical doctors. An earlier study [36] provides additional evidence supporting this conclusion. Elderly people's declining motor skills are to blame for their difficulty using the "drag and drop" gesture [17].…”

Section: Discussionsupporting

confidence: 56%

Usability Evaluation of Tablet-Based Electronic Medical Record Interface in Supporting Elderly Medical Doctors

Salman,

Almukhtar

2023

Int. J. Onl. Eng.

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Recently, tablet-based devices have become significantly more utilized platforms for electronic medical record (EMR) systems. EMR is the digital counterpart of the medical doctor’s office paper charts. EMR systems contain the medical and treatment histories of the patients in a unified practice. Nevertheless, statistics indicate that a considerable percentage of medical doctors are elderly, aged 60 and above. As using mobile handheld devices (including tablets) poses a well-recognized usability challenge for elderly users, the user interface (UI) usability of tablet-based EMR systems must be thoroughly assessed, considering the needs of elderly medical doctors. Accordingly, our objective is to address this need. Three expert evaluators implemented the heuristic evaluation (HE) approach to evaluate the UI usability of a commercial EMR system that is a tablet-based platform. Applying the HE approach helped identify usability problems that elderly medical doctors might encounter when utilizing a tablet-based EMR UI. In total, eight usability problems contributed to the seven heuristic violations discovered.

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Section: Discussionsupporting

confidence: 56%

Usability Evaluation of Tablet-Based Electronic Medical Record Interface in Supporting Elderly Medical Doctors

Salman,

Almukhtar

2023

Int. J. Onl. Eng.

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“…The mobile application assumes a critical job in regular day-to-day existence for some, including the ecommerce division. Several existing works highlight the need for a rational resolution of usability issues by strengthening the evaluation criteria (Panduwiyasa et al, 2021;Dourado & Canedo, 2018;Hussain et al, 2018;Salman et al, 2019;Shirogane et al, 2018). Also, suggestions were made on the usability enhancements in the user interface structure according to mobile devices and the heuristic technique for mobiles utilising activity accounts separately.…”

Section: Related Workmentioning

confidence: 99%

“…To determine the usability, heuristics and heuristic evaluation concentrated on mobile applications (Kitchenham, 2004;Wohlin et al, 2020) and did a thorough literature review. However, only a few papers were reviewed from the numerous selected, which may not cover the effective heuristics for mobile applications and security measures were not considered in this study (Salman et al, 2019) in their work on the heuristics of phone applications in supporting the elderly, have recommended improvements in the design of the user interface. They were ascribed to several flaws with the user interface.…”

Section: Related Workmentioning

confidence: 99%

Inclusivity in Mobile Shopping Apps: An Emphasis on Learnability Checklists in Conducting a Heuristic Evaluation

Uzoma,

Soosay Nathan,

Hashim

et al. 2023

jdsd

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Studies on heuristic evaluation of mobile applications have been an emerging domain. However, existing checklists are too general and unable to clearly define the measurements for evaluating mobile shopping applications. This paper proposes suitable heuristics under the learnability measure for a checklist in conducting heuristic evaluation in supporting the inclusivity of a mobile shopping application. This study was conducted in two phases: generate the learnability measures based on heuristics and sub-heuristics from content analysis and verify the proposed heuristic evaluation checklist from the learnability measures through expert reviews. As a result, a verified Learnability checklist consisting of three heuristics was selected: recognition rather than recall, user control and freedom and match between the system and the real world. For each heuristic, suitable sub-heuristics and evaluation questions were identified. Through the learnability checklist, usability experts and analysts can consistently perform their evaluation during heuristics evaluation on other mobile shopping apps. This is to ensure that the apps have all relevant features that enhance the learning ability of their users, using the apps confidently and proficiently, providing their contentment in every usage scenario.

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Usability Evaluation of Smartphone Gestures in Supporting Elderly Users

Cited by 2 publications

References 13 publications

Usability Evaluation of Tablet-Based Electronic Medical Record Interface in Supporting Elderly Medical Doctors

Usability Evaluation of Tablet-Based Electronic Medical Record Interface in Supporting Elderly Medical Doctors

Inclusivity in Mobile Shopping Apps: An Emphasis on Learnability Checklists in Conducting a Heuristic Evaluation

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