Usability Measurement: Chatbot as a Pedagogical Support for Learning French Grammar

Abstract

The use of technology media in the field of education is increasingly popular. Along with the needs of learning media that do not depend on space and time, the use of artificial intelligence is expected to be a support for language learning as well. This study discusses the use of artificial intelligence based on Chatbot and named ChatJours which is used as a media to support learning in French through telegram media. This research used a quantitative method and data were collected using a questionnaire containing questions about the usability system (SUS). In this study the aim is to see how useful this Chatbot technology media is as a pedagogical support. The results of the study, which were assessed using a Likert scale, showed that from the questionnaire filled in by the respondents, the overall score was 76%, which indicates that the Chatbot media is suitable to be used as a supporting medium for learning French grammar.

A systematic review on cross-culture, humor and empathy dimensions in conversational chatbots: the case of second language acquisition

“…(2018) Radiobot To show a prototype of the Radiobot system that can construct a verbal conversation automatically and modify its content based on listener feedback. 38 participants Radiobot can reduce user input load while being adequately interesting Safitri et al. (2021) ChatJours To use ChatJours to facilitate French learning through Telegram French learners at FFL learners at Universitas Pendidikan Indonesia The chatbot may be used as a supplementary tool for learning French grammar Santos et al.…”

“…(2022) AsasaraBot is introduced to the students as the Goddess of Snakes cultural content learning Wahyuni (2022) An EFL chatbot The culture embedded in the target language Xie et al. (2021) VR technology English culture Freidkin and Ksenofontova (2021) Telegram-bot “Pardes” Israel culture - Geographical position of Israel.” Safitri et al. (2021) ChatJours The design includes the culture of a certain society Luo and Cheng (2020) A collaborative multimedia teaching ​model Dominance driven by European and American cultures; need to incorporate mother tongue Meng-yue et al.…”

“…The authors argued that a learner's cognitive and affective states are indispensable when culture-related humor is employed appropriately during learning. Meanwhile, Safitri et al. (2021) found that learners are inclined to increase self-motivation and be actively involved in their learning process when they are subjected to humorous learning content.…”